Board packet · transit data quality · checked 2026-10-08
Big Blue Bus
Grade F · 52.7 / 100
Unchanged since 2026-10-07.
What this grade measures
The quality of the schedule data in the feed scored here for trip-planning apps: whether riders using Google Maps, Apple Maps, or Transit see current, correct, and complete information. It measures the data feed, not service quality or operations.
Progress this period
No newly cleared items this period. The score and trend above reflect where the feed stands today.
What needs attention next
Three improvements, in priority order, each sized so the board can see what it is approving:
Ask your AVL vendor why the feed stopped advancing; the GTFS-Realtime header timestamp should move forward on every publish.
The realtime feed's last update was about 545 days old when sampled. A realtime feed this far behind has effectively stopped. Riders see buses that already left, or apps quietly fall back to the schedule while still showing a live label.
This was measured over a realtime sampling window, so it has no feed-wide share.
Estimated effort: A vendor support ticket; treat it as a feed outage.
Review the rule documentation for 'duplicate_key' at https://gtfs-validator.mobilitydata.org/rules.html and check the flagged rows in your feed.
Duplicate key (flagged by the MobilityData validator). See the linked rule for what this affects.
This is a validator notice, and the validator decides what each instance covers, so no share of the network can be read from it here.
Estimated effort: Varies.
Ask your AVL vendor to check that every vehicle assignment reaches TripUpdates. School-day and tripper runs are the ones most often left out.
60 of 60 trips scheduled during the sampling window had no live predictions. Riders on those trips get schedule times labeled as live. Caltrans asks that every trip you run shows up in TripUpdates.
This was measured over a realtime sampling window, so it has no feed-wide share.
Estimated effort: A vendor data-mapping question.
Riders and need behind these fixes
- No ridership snapshot was on hand when this was built, so annual rider-trips are not known.
- California as a whole measures lower on transit need. That is a statewide reading, not one for this feed's service area. Source: US Census ACS 5-year 2022, statewide overlay, as of 2026-10-05.
These describe this feed only. They do not rank agencies, and they do not change the grade or the order of the fixes.
Finding handoff
Move one finding to a recheck
Select one finding. Copy the request, make the change in the feed-producing tool, then compare the next complete run.
- Feed evidence
- The realtime feed's last update was about 545 days old when sampled.
- Next action
- Ask your AVL vendor why the feed stopped advancing; the GTFS-Realtime header timestamp should move forward on every publish.
- Recheck
- Publish the changed feed at the same URL. On the next complete, comparable scorecard run, confirm that this finding is no longer reported.
Copy handoff text
- Feed evidence
- Duplicate key (flagged by the MobilityData validator).
- Next action
- Review the rule documentation for 'duplicate_key' at https://gtfs-validator.mobilitydata.org/rules.html and check the flagged rows in your feed.
- Recheck
- Publish the changed feed at the same URL. On the next complete, comparable scorecard run, confirm that this finding is no longer reported.
Copy handoff text
- Feed evidence
- 60 of 60 trips scheduled during the sampling window had no live predictions.
- Next action
- Ask your AVL vendor to check that every vehicle assignment reaches TripUpdates. School-day and tripper runs are the ones most often left out.
- Recheck
- Publish the changed feed at the same URL. On the next complete, comparable scorecard run, confirm that this finding is no longer reported.
Copy handoff text
Produced by the GTFS Scorecard, an open-source data quality tool. A data-quality read to support the board conversation, not an official compliance determination. Live scorecard: https://gtfsscorecard.org/agency/big-blue-bus/. Rubric v1.4, validator 8.0.1.