Auckland Transport

39289 of 39289 trips don't say whether the vehicle is wheelchair accessible.

Even with accessible stops, riders need to know the transit vehicle itself can take them.

Fix: Set wheelchair_accessible on every trip. If every vehicle is accessible, this may be one default; otherwise use the value for each trip. (A default or per-trip field in your export.)

Finding code: scorecard_wheelchair_accessible_unknown · Read the fix guide for scorecard_wheelchair_accessible_unknown · See GTFS Schedule reference (opens the GTFS Schedule reference on an external site)

Some route lines list the same point twice in a row.

Repeated points don't hurt riders, but they can skew distance math and hint at a shaky export.

Fix: Turn on shape cleanup in your export tool, or drop the repeated points from shapes.txt. (Usually one export setting.)

Finding code: equal_shape_distance_same_coordinates · Read the fix guide for equal_shape_distance_same_coordinates · See MobilityData GTFS Validator rules (opens the validator rules on an external site)

7007 of 7007 stops don't say whether a wheelchair user can board there.

Riders who use wheelchairs can't plan a trip when accessibility is marked 'unknown'; apps show no information at all.

Fix: Set wheelchair_boarding to 1 (accessible) or 2 (not accessible) for every stop. A field survey can start with the busiest stops. (A column in stops.txt; your scheduling software likely has it.)

Finding code: scorecard_wheelchair_boarding_unknown · Read the fix guide for scorecard_wheelchair_boarding_unknown · See GTFS Schedule reference (opens the GTFS Schedule reference on an external site)

Some stops exist in the feed but no trip ever stops at them.

Riders may walk to a stop where no transit vehicle is scheduled to arrive.

Fix: Remove retired stops from the export, or add them back to the trips that should serve them. (A review pass in your scheduling software.)

Finding code: stop_without_stop_time · Read the fix guide for stop_without_stop_time · See MobilityData GTFS Validator rules (opens the validator rules on an external site)

Missing bike allowance (flagged by the MobilityData validator).

See the linked rule for what this affects.

Fix: Review the rule documentation for 'missing_bike_allowance' at https://gtfs-validator.mobilitydata.org/rules.html and check the flagged rows in your feed. (Varies.)

Finding code: missing_bike_allowance · See MobilityData GTFS Validator rules (opens the validator rules on an external site)

Some route long names repeat the route's short name inside them.

Apps show both names together, so riders see the number twice, like '5 5 Downtown'.

Fix: Drop the short name from route_long_name and keep the long name descriptive, like 'Downtown via 5th Ave'. (One field per flagged route.)

Finding code: route_long_name_contains_short_name · See MobilityData GTFS Validator rules (opens the validator rules on an external site)

On some trips the stop distances run a little past the end of the route line.

The stop and shape distance values don't quite line up, so any math that uses them can drift.

Fix: Re-generate shape_dist_traveled on export so stop and shape distances use the same units. (Usually an export-tool fix, not hand editing.)

Finding code: trip_distance_exceeds_shape_distance_below_threshold · Read the fix guide for trip_distance_exceeds_shape_distance_below_threshold · See MobilityData GTFS Validator rules (opens the validator rules on an external site)

Some service calendars have no days of the week switched on.

Trips tied to these calendars never run; they are dead data that can mask real schedule problems.

Fix: Delete the empty calendars or set their service days. (A few minutes in your scheduling software.)

Finding code: service_has_no_active_day_of_the_week · Read the fix guide for service_has_no_active_day_of_the_week · See MobilityData GTFS Validator rules (opens the validator rules on an external site)

Some scheduled trips move faster between stops than a transit vehicle can.

Usually a typo'd stop time; riders get arrival times no transit vehicle can meet.

Fix: Check the flagged stop times for transposed minutes. (A few minutes per flagged trip.)

Finding code: fast_travel_between_consecutive_stops · Read the fix guide for fast_travel_between_consecutive_stops · See MobilityData GTFS Validator rules (opens the validator rules on an external site)

Some service calendars in the feed have already ended.

Expired calendars are dead weight and can hide real schedule problems from your staff and vendors.

Fix: Remove past service periods the next time you export the feed. (One setting in most export tools.)

Finding code: expired_calendar · Read the fix guide for expired_calendar · See MobilityData GTFS Validator rules (opens the validator rules on an external site)

feed_info.txt lists no contact email and no contact URL.

Without a contact, apps like Google Maps can't reach you when they find a problem in the feed.

Fix: Add feed_contact_email or feed_contact_url to feed_info.txt. (One field, set once in export settings.)

Finding code: missing_feed_contact_email_and_url · Read the fix guide for missing_feed_contact_email_and_url · See MobilityData GTFS Validator rules (opens the validator rules on an external site)

Some route colors don't contrast with their text color.

Route badges get hard to read, most of all for riders with low vision.

Fix: Pick a darker/lighter route_text_color for the flagged routes. (One field per route.)

Finding code: route_color_contrast · Read the fix guide for route_color_contrast · See MobilityData GTFS Validator rules (opens the validator rules on an external site)

The feed contains no fare information.

Riders see 'fare unknown' in trip planners and can't budget their trip; visitors are most affected.

Fix: Add fare_attributes.txt (or Fares v2 files) with your fare structure. If your service is fare-free, ask to have it marked fare-free instead. (A small file for most flat-fare systems.)

Finding code: scorecard_no_fare_data · Read the fix guide for scorecard_no_fare_data · See GTFS Best Practices (opens GTFS Best Practices on an external site)

This feed models stations or entrances but has no pathways.txt.

Trip planners can't guide riders through the station, and there is no step-free route information for wheelchair users.

Fix: Add pathways.txt to link entrances, platforms, and elevators. Give each one a level. (Worth it for multi-level or large stations; flat stops don't need it.)

Finding code: scorecard_station_no_pathways · Read the fix guide for scorecard_station_no_pathways · See GTFS Schedule reference (opens the GTFS Schedule reference on an external site)

Unsorted stop times (flagged by the MobilityData validator).

See the linked rule for what this affects.

Fix: Review the rule documentation for 'unsorted_stop_times' at https://gtfs-validator.mobilitydata.org/rules.html and check the flagged rows in your feed. (Varies.)

Finding code: unsorted_stop_times · See MobilityData GTFS Validator rules (opens the validator rules on an external site)

The feed has a stretch of two weeks or more with no service running.

A long gap can mean dates were left out of the calendar. Apps then show no trips on those days.

Fix: Check whether the gap is real, like a seasonal break; if not, add the missing dates to the calendar. (A review of your calendar dates.)

Finding code: big_gap_in_service · Read the fix guide for big_gap_in_service · See MobilityData GTFS Validator rules (opens the validator rules on an external site)

Some files contain columns that are not part of the GTFS spec.

Harmless to riders, but apps ignore these columns and they can hide typos in real column names.

Fix: Check the flagged column names for misspellings of standard GTFS fields; remove them if they are vendor extras. (A quick look at the flagged files.)

Finding code: unknown_column · Read the fix guide for unknown_column · See MobilityData GTFS Validator rules (opens the validator rules on an external site)

feed_info.txt has no technical contact (feed_contact_email or feed_contact_url).

App makers and state data programs have nobody to email when they spot a problem. Small errors then sit in the feed for months.

Fix: Add feed_contact_email to feed_info.txt. (One field.)

Finding code: scorecard_no_feed_contact · Read the fix guide for scorecard_no_feed_contact · See MobilityData GTFS Validator rules (opens the validator rules on an external site)