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Fix: rider-facing names are in ALL CAPS or all lowercase

Code: mixed_case_recommended_field (MobilityData validator)

What this means

Some rider-facing text, usually stop names or trip headsigns, is written in a single case: MAIN ST & 2ND AVE or main st & 2nd ave instead of Main St & 2nd Ave. The spec recommends mixed (title) case for these fields, and the validator flags the ones that are not.

Why it matters

ALL-CAPS text is measurably slower to read, and it loses the cues that case gives: a screen reader may spell out an all-caps word letter by letter or read it with odd emphasis, so a blind rider hears "M-A-I-N" instead of "Main". The data is not wrong, but it reads worse in every app that shows it, which is all of them. Fixing the case is a direct readability and accessibility improvement.

How to fix it

Rewrite the flagged names in mixed case: capitalise the first letter of each word, keep ordinals and directionals natural (2nd, NW), and leave genuine acronyms as they are (UC Davis, VA Hospital).

Watch for names that should not be fully title-cased, like Davis Amtrak or a street named after initials; review rather than blindly applying a script.

How long it usually takes

Often a single bulk fix in your scheduling software, plus a quick review of the acronyms and proper nouns the bulk change would get wrong.

Authoritative rule

mixed_case_recommended_field is a canonical MobilityData GTFS Validator notice used in validator reports across the GTFS ecosystem. Read the authoritative rule for mixed_case_recommended_field in the GTFS Validator rules. (opens on an external site)

After you republish

Once the changed feed is live at your published URL, the next scorecard run checks it again. When the same complete producer contract no longer reports this finding, it can be recorded as a dated finding clearance. That confirms the later feed state, not who changed the feed or why.