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Call-prep brief · checked 2026-07-23

Saint John Transit

Grade C · 79.5 / 100

First check for this agency, so there is no trend yet.

For this call: lead with the grade and the three fixes below, then confirm the feed is current and the rider information is complete. Each fix is framed as a next step, not a failure.

What changed since the last check

No category changes since the last check.

Top three things to fix

  1. Set wheelchair_accessible on every trip. If every vehicle is accessible, this may be one default; otherwise use the value for each trip.

    870 of 870 trips don't say whether the vehicle is wheelchair accessible. Even with accessible stops, riders need to know the bus itself can take them.

    Effort: A default or per-trip field in your export.

  2. Add fare_attributes.txt (or Fares v2 files) with your fare structure. If your service is fare-free, ask to have it marked fare-free instead.

    The feed contains no fare information. Riders see 'fare unknown' in trip planners and can't budget their trip; visitors are most affected.

    Effort: A small file for most flat-fare systems.

  3. Use mixed case for stop names and headsigns (e.g. 'Main St & 2nd Ave', not 'MAIN ST & 2ND AVE').

    Some rider-facing names are in ALL CAPS or all lowercase. ALL-CAPS stop and headsign names are harder to read in apps and are read awkwardly by screen readers.

    Effort: Often a bulk fix in your scheduling software.

Key facts

Feed URL
https://www.arcgis.com/sharing/rest/content/items/d6f4783521364429a2e51a64c60ae234/data
Last checked
2026-07-23
Service window
526 days of service data remain. Last service date 2027-12-31.
Feed version
a5193e57-6986-42e9-9310-bf35d76fe078
Location
New Brunswick, Canada

A data-quality and completeness read to support an agency conversation. Not an official compliance determination. Rubric v1.2, validator 8.0.1.