Call-prep brief · checked 2026-08-23
Clark County Public Transportation Benefit Area
Grade C · 70.3 / 100
Down 0.4 points since 2026-08-22 (C to C).
For this call: lead with the grade and the three fixes below, then confirm the feed is current and the NTD details line up. Each fix is framed as a next step, not a failure.
What changed since the last check
- Correctness no change
- Freshness down 1.7
- Rider experience no change
- Realtime quality no change
Top three things to fix
Re-export with a validity window that reaches at least 60 days out.
Service data runs out in 20 day(s). When the calendar runs out, trip planners stop showing this agency. Fixing it now is calmer than after riders notice.
Effort: One export setting.
Check the vehicle positions endpoint with your AVL vendor; it should return a fresh GTFS-Realtime protobuf on every request.
The vehicle positions realtime feed failed during sampling. When this feed is down, riders see scheduled times presented as if they were live.
Effort: Usually a vendor support ticket.
Set wheelchair_boarding to 1 (accessible) or 2 (not accessible) for every stop. A field survey can start with the busiest stops.
910 of 914 stops don't say whether a wheelchair user can board there. Riders who use wheelchairs can't plan a trip when accessibility is marked 'unknown'; apps show no information at all.
Effort: A column in stops.txt; your scheduling software likely has it.
Finding handoff
Move one finding to a recheck
Select one finding. Copy the request, make the change in the feed-producing tool, then compare the next complete run.
- Feed evidence
- Service data runs out in 20 day(s).
- Next action
- Re-export with a validity window that reaches at least 60 days out.
- Recheck
- Publish the changed feed at the same URL. On the next complete, comparable scorecard run, confirm that this finding is no longer reported.
Copy handoff text
- Feed evidence
- The vehicle positions realtime feed failed during sampling.
- Next action
- Check the vehicle positions endpoint with your AVL vendor; it should return a fresh GTFS-Realtime protobuf on every request.
- Recheck
- Publish the changed feed at the same URL. On the next complete, comparable scorecard run, confirm that this finding is no longer reported.
Copy handoff text
- Feed evidence
- 910 of 914 stops don't say whether a wheelchair user can board there.
- Next action
- Set wheelchair_boarding to 1 (accessible) or 2 (not accessible) for every stop. A field survey can start with the busiest stops.
- Recheck
- Publish the changed feed at the same URL. On the next complete, comparable scorecard run, confirm that this finding is no longer reported.
Copy handoff text
Ready to send to the agency
Hi Clark County Public Transportation Benefit Area team, Service data runs out in 20 day(s). When the calendar runs out, trip planners stop showing this agency. Fixing it now is calmer than after riders notice. The fix is usually one export setting: Re-export with a validity window that reaches at least 60 days out. This came from your GTFS data quality scorecard, which checks the feed you publish and lists the fixes in plain language: https://gtfsscorecard.org/agency/c-tran/
NTD GTFS readiness: Needs attention
This feed is close to NTD-ready. Service data runs out in 20 days; renew before you certify.
- Published Ready
- Published at a public URL.
- Valid Ready
- Passes validation with no errors.
- Current Needs attention
- Service data runs out in 20 days; renew before you certify.
- agency_id provided Ready
- agency.txt provides agency_id. For RY2026, keep one stable value for each NTD reporter represented in the feed and crosswalk each value on the P-50 form.
agency_id equals NTD ID (optional): Not checked yet. This feed provides agency_id. For RY2026, keep one stable value for each NTD reporter represented in the feed and crosswalk it on the P-50 form. The value does not need to equal the five-digit NTD ID; we do not have that ID on file, so the optional equality comparison is not checked yet.
The bar this score answers to
A local transit-data support resource is WSDOT Transportation Data. WSDOT builds and publishes GTFS for Washington transit agencies.
Key facts
- Feed URL
- https://www.c-tran.com/images/Google/GoogleTransitUpload.zip
- Last checked
- 2026-08-23
- Service window
- 20 days of service data remain. Last service date 2026-09-12.
- Feed version
- 20260510-20260912
- Location
- Washington
Part of the Washington portfolio: see where this agency sits among the state's feeds before the call.
A data-quality and completeness read to support an agency conversation. Not an official compliance determination. Rubric v1.3, validator 8.0.1.