Amtrak San Joaquins

Top things to fix

Score by category

Over time

This is the first scorecard for this agency. A trend and a "what changed" summary appear here once it has been checked more than once.

Everything we checked

• Warning31 instances

  31 of 31 stops don't say whether a wheelchair user can board there.

  Riders who use wheelchairs can't plan a trip when accessibility is marked 'unknown'; apps show no information at all.

  Fix: Set wheelchair_boarding to 1 (accessible) or 2 (not accessible) for every stop. A field survey can start with the busiest stops. (A column in stops.txt; your scheduling software likely has it.)

  Validator rule: scorecard_wheelchair_boarding_unknown · Read the fix guide

• Warning13 instances

  Some stops exist in the feed but no trip ever stops at them.

  Riders may walk to a stop where no bus is scheduled to arrive.

  Fix: Remove retired stops from the export, or add them back to the trips that should serve them. (A review pass in your scheduling software.)

  Validator rule: stop_without_stop_time · Read the fix guide

• Warning12 instances

  12 of 12 trips don't say whether the vehicle is wheelchair accessible.

  Even with accessible stops, riders need to know the bus itself can take them.

  Fix: Set wheelchair_accessible on every trip (most small-agency fleets are 100% accessible, so this is often a single default). (Often one default setting in your export.)

  Validator rule: scorecard_wheelchair_accessible_unknown · Read the fix guide

• Warning1 instance

  This feed's service calendar runs out within the next 30 days.

  If a new feed isn't published before it ends, trip planners will drop your agency and riders will see no service.

  Fix: Schedule a feed re-export now so the new calendar is live well before the current one ends. (Usually a re-export from your scheduling software.)

  Validator rule: feed_expiration_date30_days · Read the fix guide

• Warning1 instance

  Service data runs out in 14 day(s).

  When the calendar runs out, trip planners stop showing this agency. Fixing it now is calmer than after riders notice.

  Fix: Re-export with a validity window that reaches at least 60 days out. (One export setting.)

  Validator rule: scorecard_feed_expiring_soon

• Warning1 instance

  The feed contains no fare information.

  Riders see 'fare unknown' in trip planners and can't budget their trip; visitors are most affected.

  Fix: Add fare_attributes.txt (or Fares v2 files) with your fare structure. (A small file for most flat-fare systems.)

  Validator rule: scorecard_no_fare_data · Read the fix guide

• Info34 instances

  Some files contain columns that are not part of the GTFS spec.

  Harmless to riders, but apps ignore these columns and they can hide typos in real column names.

  Fix: Check the flagged column names for misspellings of standard GTFS fields; remove them if they are vendor extras. (A quick look at the flagged files.)

  Validator rule: unknown_column · Read the fix guide

• Info8 instances

  Unknown file (flagged by the MobilityData validator).

  See the linked rule for what this affects.

  Fix: Review the rule documentation for 'unknown_file' at https://gtfs-validator.mobilitydata.org/rules.html and check the flagged rows in your feed. (Varies.)

  Validator rule: unknown_file · Read the fix guide

• Info1 instance

  Service window outside feed period (flagged by the MobilityData validator).

  See the linked rule for what this affects.

  Fix: Review the rule documentation for 'service_window_outside_feed_period' at https://gtfs-validator.mobilitydata.org/rules.html and check the flagged rows in your feed. (Varies.)

  Validator rule: service_window_outside_feed_period · Read the fix guide