Whitehorse Transit (Yukon)

Top things to fix

Score by category

Over time

Overall score across the last 9 checks — unchanged since 2026-07-08.

What changed since your last check

• Correctness— no change
• Freshness— no change
• Rider experience— no change

What changed in this feed

Overall grade and score held steady since 2026-07-08.

Same feed file as 2026-07-08; the published zip did not change.

Subscribe to this feed’s changes (Atom) to hear about grade drops in a reader, with no sign-up.

Everything we checked

• Warning380 instances

  380 of 380 trips don't say whether the vehicle is wheelchair accessible.

  Even with accessible stops, riders need to know the bus itself can take them.

  Fix: Set wheelchair_accessible on every trip (most small-agency fleets are 100% accessible, so this is often a single default). (Often one default setting in your export.)

  Agencies here usually clear this within about 1 week (based on 5 observed fixes).

  Validator rule: scorecard_wheelchair_accessible_unknown · Read the fix guide · See GTFS Schedule reference (opens the GTFS Schedule reference on an external site)

• Warning380 instances

  380 of 380 trips have no headsign.

  Riders at the stop can't tell which direction a bus is going.

  Fix: Populate trip_headsign to match what the bus displays. (Usually a bulk edit in your scheduling software.)

  Validator rule: scorecard_missing_headsigns · Read the fix guide · See GTFS Best Practices (opens GTFS Best Practices on an external site)

• Warning192 instances

  192 of 192 stops don't say whether a wheelchair user can board there.

  Riders who use wheelchairs can't plan a trip when accessibility is marked 'unknown'; apps show no information at all.

  Fix: Set wheelchair_boarding to 1 (accessible) or 2 (not accessible) for every stop. A field survey can start with the busiest stops. (A column in stops.txt; your scheduling software likely has it.)

  Validator rule: scorecard_wheelchair_boarding_unknown · Read the fix guide · See GTFS Schedule reference (opens the GTFS Schedule reference on an external site)

• Warning41 instances

  Some scheduled trips travel implausibly fast between stops.

  Usually a typo'd stop time; riders get impossible arrival estimates.

  Fix: Check the flagged stop times for transposed minutes. (A few minutes per flagged trip.)

  Agencies here usually clear this within about 2 weeks (based on 6 observed fixes).

  Validator rule: fast_travel_between_consecutive_stops · Read the fix guide · See MobilityData GTFS Validator rules (opens the validator rules on an external site)

• Warning31 instances

  Some stops exist in the feed but no trip ever stops at them.

  Riders may walk to a stop where no bus is scheduled to arrive.

  Fix: Remove retired stops from the export, or add them back to the trips that should serve them. (A review pass in your scheduling software.)

  Agencies here usually clear this within about 1 week (based on 11 observed fixes).

  Validator rule: stop_without_stop_time · Read the fix guide · See MobilityData GTFS Validator rules (opens the validator rules on an external site)

• Warning11 instances

  Some files are missing recommended (not required) fields.

  Recommended fields like agency_phone or stop descriptions make the feed more useful to riders and trip planners.

  Fix: Review the flagged fields and fill in the ones your riders would use. (A field at a time; not urgent.)

  Agencies here usually clear this within about 2 weeks (based on 8 observed fixes).

  Validator rule: missing_recommended_field · Read the fix guide · See MobilityData GTFS Validator rules (opens the validator rules on an external site)

• Warning3 instances

  The feed contains route shapes no trip uses.

  Harmless to riders, but it bloats the feed and suggests stale export data.

  Fix: Enable 'remove unused shapes' (or similar) in your export tool. (One setting.)

  Validator rule: unused_shape · Read the fix guide · See MobilityData GTFS Validator rules (opens the validator rules on an external site)

• Warning1 instance

  A recommended GTFS file (usually feed_info.txt) is missing.

  feed_info.txt tells apps who publishes the feed and when it expires; without it nobody is warned before data goes stale.

  Fix: Add feed_info.txt with publisher name, URL, language, and feed_start_date/feed_end_date. (One small file, set once in export settings.)

  Agencies here usually clear this within about 1 week (based on 13 observed fixes).

  Validator rule: missing_recommended_file · Read the fix guide · See MobilityData GTFS Validator rules (opens the validator rules on an external site)

• Warning1 instance

  Stops match shape out of order (flagged by the MobilityData validator).

  See the linked rule for what this affects.

  Fix: Review the rule documentation for 'stops_match_shape_out_of_order' at https://gtfs-validator.mobilitydata.org/rules.html and check the flagged rows in your feed. (Varies.)

  Agencies here usually clear this within about 1 week (based on 6 observed fixes).

  Validator rule: stops_match_shape_out_of_order · See MobilityData GTFS Validator rules (opens the validator rules on an external site)

• Warning1 instance

  feed_info.txt is missing its start/end dates (the file itself is absent)

  Apps and this scorecard can't warn anyone before the feed goes stale without stated validity dates.

  Fix: Add feed_info.txt with feed_start_date and feed_end_date to your export. (Two fields, set once in export settings.)

  Agencies here usually clear this within about 1 week (based on 16 observed fixes).

  Validator rule: scorecard_missing_feed_info_dates · Read the fix guide · See MobilityData GTFS Validator rules (opens the validator rules on an external site)

• Warning1 instance

  The feed contains no fare information.

  Riders see 'fare unknown' in trip planners and can't budget their trip; visitors are most affected.

  Fix: Add fare_attributes.txt (or Fares v2 files) with your fare structure. If your service is fare-free, ask to have it marked fare-free instead. (A small file for most flat-fare systems.)

  Validator rule: scorecard_no_fare_data · Read the fix guide · See GTFS Best Practices (opens GTFS Best Practices on an external site)

• Info2 instances

  Service extends far in the future (flagged by the MobilityData validator).

  See the linked rule for what this affects.

  Fix: Review the rule documentation for 'service_extends_far_in_the_future' at https://gtfs-validator.mobilitydata.org/rules.html and check the flagged rows in your feed. (Varies.)

  Validator rule: service_extends_far_in_the_future · See MobilityData GTFS Validator rules (opens the validator rules on an external site)

• Info1 instance

  feed_info.txt has no technical contact (feed_contact_email or feed_contact_url).

  App makers and state data programs have nobody to email when they spot a problem with your feed, so problems linger.

  Fix: Add feed_contact_email to feed_info.txt. (One field.)

  Agencies here usually clear this within about 1 week (based on 10 observed fixes).

  Validator rule: scorecard_no_feed_contact · Read the fix guide · See MobilityData GTFS Validator rules (opens the validator rules on an external site)

Beyond the grade

Opportunities that do not change your grade today: fare detail, on-demand service, and deeper accessibility data.

• 6 route badge(s) pair a color and text color below the WCAG 4.5:1 contrast bar (Route 101, Route 201, Route 301, Route 401, North, and more).

  Consider: Adjust route_color or route_text_color so each pair clears 4.5:1. Often switching the text between black and white is enough.

• 156 stop name(s) use abbreviations or symbols a screen reader may mispronounce, with no spoken form set ("2nd Avenue & Front Street", "2nd Avenue & Keish Street", "2nd Avenue & Shipyards Park (NB)", and more).

  Consider: Add tts_stop_name with the spoken form, e.g. 'Main Street and Second Avenue', for the affected stops.

Some fixes we can make for you

These are the safe mechanical fixes, applied to a copy of your feed. They change only what is certain and leave everything else untouched. Review the diff before you publish.

• Trimmed surrounding whitespace 2 changes

  For example: 'stop_name': 'Sunset Drive North ' -> 'Sunset Drive North'

Run it yourself on your own copy of the feed: scorecard autofix <feed.zip> --out corrected.zip