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Call-prep brief · checked 2026-09-13

TAO (Orléans Métropole)

Grade D · 69.7 / 100

Unchanged since 2026-09-12.

For this call: lead with the grade and the three fixes below, then confirm the feed is current and the rider information is complete. Each fix is framed as a next step, not a failure.

What changed since the last check

  • Correctness no change
  • Freshness no change
  • Rider experience no change

Top three things to fix

  1. Add the destination, direction, or 'via' label riders actually see to trip_headsign. Do not copy the route name. If the label changes during the trip, use stop_headsign.

    63328 of 63328 trips have no headsign, the text that tells riders where the transit vehicle is going. When a route has multiple directions or patterns, the route name alone may not tell riders which service is coming.

    Effort: Usually one value per route pattern in your scheduling source.

  2. Add fare_attributes.txt (or Fares v2 files) with your fare structure. If your service is fare-free, ask to have it marked fare-free instead.

    The feed contains no fare information. Riders see 'fare unknown' in trip planners and can't budget their trip; visitors are most affected.

    Effort: A small file for most flat-fare systems.

  3. Check the flagged stops' coordinates and the route shape in your scheduling software; re-snap whichever is misplaced.

    Some stops sit far from the route line they belong to. Trip planners may draw the transit vehicle route through the wrong path or point riders to the wrong boarding location.

    Effort: A few minutes per flagged stop.

Finding handoff

Move one finding to a recheck

Select one finding. Copy the request, make the change in the feed-producing tool, then compare the next complete run.

Feed evidence
63328 of 63328 trips have no headsign, the text that tells riders where the transit vehicle is going.
Next action
Add the destination, direction, or 'via' label riders actually see to trip_headsign. Do not copy the route name. If the label changes during the trip, use stop_headsign.
Recheck
Publish the changed feed at the same URL. On the next complete, comparable scorecard run, confirm that this finding is no longer reported.
Copy handoff text

Key facts

Feed URL
https://transport.data.gouv.fr/resources/83751/download
Last checked
2026-09-13
Service window
112 days of service data remain. Last service date 2027-01-03.
Location
Centre-Val de Loire, France

Part of the France portfolio: see where this agency sits among the other feeds in that group before the call.

A data-quality and completeness read to support an agency conversation. Not an official compliance determination. Rubric v1.3, validator 8.0.1.