Call-prep brief · checked 2026-07-09
StarMetro
Grade F · 56.8 / 100
Unchanged since 2026-07-08.
For this call: lead with the grade and the three fixes below, then confirm the feed is current and the NTD details line up. Each fix is framed as a next step, not a failure.
What changed since the last check
- Correctness no change
- Freshness no change
- Rider experience no change
Top three things to fix
Re-export the feed with a calendar that reaches further out, and set feed_info feed_end_date past your next service change.
Service data ended 676 day(s) ago. When the calendar runs out, trip planners stop showing this agency even though the buses are still running. Riders are told the service does not exist.
Effort: Usually one export setting; export on a schedule so it never lapses again.
Agencies here usually clear this within about 1 week (based on 18 observed fixes).
Set wheelchair_accessible on every trip (most small-agency fleets are 100% accessible, so this is often a single default).
1282 of 1282 trips don't say whether the vehicle is wheelchair accessible. Even with accessible stops, riders need to know the bus itself can take them.
Effort: Often one default setting in your export.
Agencies here usually clear this within about 1 week (based on 5 observed fixes).
Remove retired stops from the export, or add them back to the trips that should serve them.
Some stops exist in the feed but no trip ever stops at them. Riders may walk to a stop where no bus is scheduled to arrive.
Effort: A review pass in your scheduling software.
Agencies here usually clear this within about 1 week (based on 11 observed fixes).
Ready to send to the agency
Hi StarMetro team, Service data ended 676 day(s) ago. When the calendar runs out, trip planners stop showing this agency even though the buses are still running. Riders are told the service does not exist. The fix is usually one export setting: Re-export the feed with a calendar that reaches further out, and set feed_info feed_end_date past your next service change. Your feed is produced by Trillium, so the quickest path is usually forwarding this to your Trillium contact. This came from your GTFS data quality scorecard, which checks the feed you publish and lists the fixes in plain language: https://gtfsscorecard.org/agency/starmetro-344/
NTD certification readiness: Not ready
Resolve this before you certify on the D-10. Service data expired 667 days ago, so FTA would find the link out of date.
- Published Ready
- Published at a public URL.
- Valid Ready
- Passes validation with no errors.
- Current Not ready
- Service data expired 667 days ago, so FTA would find the link out of date.
agency_id and NTD ID: Not checked yet. Setting your GTFS agency_id to your five-digit NTD ID is an optional way to line a feed up with its National Transit Database record. FTA links the two on your P-50 form, so it is not a required feed change. We don't have your NTD ID on file, so this is not checked yet.
Key facts
- Feed URL
- http://data.trilliumtransit.com/gtfs/starmetro-fl-us/starmetro-fl-us.zip
- Last checked
- 2026-07-09
- Service window
- Feed has expired. Last service date 2024-09-01.
- Feed version
- UTC: 07-May-2024 20:44
- State
- Florida
Part of the Florida portfolio: see where this agency sits among the state's feeds before the call.
A data-quality and completeness read to support an agency conversation. Not an official compliance determination. Rubric v1.1, validator 8.0.1.