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Call-prep brief · checked 2026-07-09

Rochester-Genesee Regional Transportation Authority (RGRTA)

Grade D · 64.7 / 100

Down 0.3 points since 2026-07-08 (D to D).

For this call: lead with the grade and the three fixes below, then confirm the feed is current and the NTD details line up. Each fix is framed as a next step, not a failure.

What changed since the last check

  • Correctness no change
  • Freshness down 1.7
  • Rider experience no change
  • Realtime quality no change

Top three things to fix

  1. Check the trip updates endpoint with your AVL vendor; it should return a fresh GTFS-Realtime protobuf on every request.

    The trip updates realtime feed failed during sampling. When this feed is down, riders see scheduled times presented as if they were live.

    Effort: Usually a vendor support ticket.

    Agencies here usually clear this within about 1 week (based on 11 observed fixes).

  2. Check the service alerts endpoint with your AVL vendor; it should return a fresh GTFS-Realtime protobuf on every request.

    The service alerts realtime feed failed during sampling. When this feed is down, riders see scheduled times presented as if they were live.

    Effort: Usually a vendor support ticket.

    Agencies here usually clear this within about 1 week (based on 5 observed fixes).

  3. Set wheelchair_boarding to 1 (accessible) or 2 (not accessible) for every stop. A field survey can start with the busiest stops.

    1833 of 1860 stops don't say whether a wheelchair user can board there. Riders who use wheelchairs can't plan a trip when accessibility is marked 'unknown'; apps show no information at all.

    Effort: A column in stops.txt; your scheduling software likely has it.

NTD certification readiness: Ready

This feed looks ready for your NTD certification: published at a public URL, valid, and current. The official check is still your D-10 certification.

Published Ready
Published at a public URL.
Valid Ready
Passes validation with no errors.
Current Ready
Service data covers the next 68 days.

agency_id and NTD ID: Not checked yet. Setting your GTFS agency_id to your five-digit NTD ID is an optional way to line a feed up with its National Transit Database record. FTA links the two on your P-50 form, so it is not a required feed change. We don't have your NTD ID on file, so this is not checked yet.

Key facts

Feed URL
http://scheduledata.rgrta.com/google_transit.zip
Last checked
2026-07-09
Service window
59 days of service data remain. Last service date 2026-09-06.
Feed version
AprJun26_Merged
State
New York

Part of the New York portfolio: see where this agency sits among the state's feeds before the call.

A data-quality and completeness read to support an agency conversation. Not an official compliance determination. Rubric v1.1, validator 8.0.1.