Call-prep brief · checked 2026-08-01
GO Transit (Metrolinx)
Grade C · 78.9 / 100
Down 0.5 points since 2026-07-31 (C to C).
For this call: lead with the grade and the three fixes below, then confirm the feed is current and the rider information is complete. Each fix is framed as a next step, not a failure.
What changed since the last check
- Correctness no change
- Freshness down 1.6
- Rider experience no change
Top three things to fix
Use mixed case for stop names and headsigns (e.g. 'Main St & 2nd Ave', not 'MAIN ST & 2ND AVE').
Some rider-facing names are in ALL CAPS or all lowercase. ALL-CAPS stop and headsign names are harder to read in apps and are read awkwardly by screen readers.
Effort: Often a bulk fix in your scheduling software.
Check the flagged stops' coordinates and the route shape in your scheduling software; re-snap whichever is misplaced.
Some stops sit far from the route line they belong to. Trip planners may draw the transit vehicle route through the wrong path or point riders to the wrong boarding location.
Effort: A few minutes per flagged stop.
Add feed_contact_email or feed_contact_url to feed_info.txt.
feed_info.txt lists no contact email and no contact URL. Without a contact, apps like Google Maps can't reach you when they find a problem in the feed.
Effort: One field, set once in export settings.
Finding handoff
Move one finding to a recheck
Select one finding. Copy the request, make the change in the feed-producing tool, then compare the next complete run.
- Feed evidence
- Some rider-facing names are in ALL CAPS or all lowercase.
- Next action
- Use mixed case for stop names and headsigns (e.g. 'Main St & 2nd Ave', not 'MAIN ST & 2ND AVE').
- Recheck
- Publish the changed feed at the same URL. On the next complete, comparable scorecard run, confirm that this finding is no longer reported.
Copy handoff text
- Feed evidence
- Some stops sit far from the route line they belong to.
- Next action
- Check the flagged stops' coordinates and the route shape in your scheduling software; re-snap whichever is misplaced.
- Recheck
- Publish the changed feed at the same URL. On the next complete, comparable scorecard run, confirm that this finding is no longer reported.
Copy handoff text
- Feed evidence
- feed_info.txt lists no contact email and no contact URL.
- Next action
- Add feed_contact_email or feed_contact_url to feed_info.txt.
- Recheck
- Publish the changed feed at the same URL. On the next complete, comparable scorecard run, confirm that this finding is no longer reported.
Copy handoff text
Key facts
- Feed URL
- https://assets.metrolinx.com/raw/upload/Documents/Metrolinx/Open%20Data/GO-GTFS.zip
- Last checked
- 2026-08-01
- Service window
- 34 days of service data remain. Last service date 2026-09-04.
- Feed version
- 20260730112119
- Location
- Ontario, Canada
A data-quality and completeness read to support an agency conversation. Not an official compliance determination. Rubric v1.3, validator 8.0.1.