Call-prep brief · checked 2026-09-01
CRTM — Red de Metro Ligero (Madrid light rail)
Grade C · 70.9 / 100
Unchanged since 2026-08-31.
For this call: lead with the grade and the three fixes below, then confirm the feed is current and the rider information is complete. Each fix is framed as a next step, not a failure.
What changed since the last check
- Correctness no change
- Freshness no change
- Rider experience no change
Top three things to fix
Add fare_attributes.txt (or Fares v2 files) with your fare structure. If your service is fare-free, ask to have it marked fare-free instead.
The feed contains no fare information. Riders see 'fare unknown' in trip planners and can't budget their trip; visitors are most affected.
Effort: A small file for most flat-fare systems.
Add feed_info.txt with feed_start_date and feed_end_date to your export.
feed_info.txt is missing its start/end dates Apps and this scorecard can't warn anyone before the feed goes stale without stated validity dates.
Effort: Two fields, set once in export settings.
Use mixed case for stop names and headsigns (e.g. 'Main St & 2nd Ave', not 'MAIN ST & 2ND AVE').
Some rider-facing names are in ALL CAPS or all lowercase. ALL-CAPS stop and headsign names are harder to read in apps and are read awkwardly by screen readers.
Effort: Often a bulk fix in your scheduling software.
Finding handoff
Move one finding to a recheck
Select one finding. Copy the request, make the change in the feed-producing tool, then compare the next complete run.
- Feed evidence
- The feed contains no fare information.
- Next action
- Add fare_attributes.txt (or Fares v2 files) with your fare structure. If your service is fare-free, ask to have it marked fare-free instead.
- Recheck
- Publish the changed feed at the same URL. On the next complete, comparable scorecard run, confirm that this finding is no longer reported.
Copy handoff text
- Feed evidence
- feed_info.txt is missing its start/end dates
- Next action
- Add feed_info.txt with feed_start_date and feed_end_date to your export.
- Recheck
- Publish the changed feed at the same URL. On the next complete, comparable scorecard run, confirm that this finding is no longer reported.
Copy handoff text
- Feed evidence
- Some rider-facing names are in ALL CAPS or all lowercase.
- Next action
- Use mixed case for stop names and headsigns (e.g. 'Main St & 2nd Ave', not 'MAIN ST & 2ND AVE').
- Recheck
- Publish the changed feed at the same URL. On the next complete, comparable scorecard run, confirm that this finding is no longer reported.
Copy handoff text
Key facts
- Feed URL
- https://www.arcgis.com/sharing/rest/content/items/aaed26cc0ff64b0c947ac0bc3e033196/data
- Last checked
- 2026-09-01
- Service window
- 324 days of service data remain. Last service date 2027-07-22.
- Feed version
- 20260722
- Location
- Madrid, Comunidad de, Spain
A data-quality and completeness read to support an agency conversation. Not an official compliance determination. Rubric v1.3, validator 8.0.1.