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Call-prep brief · checked 2026-07-09

Commute.org San Mateo County Shuttles

Grade B · 85.5 / 100

Unchanged since 2026-07-08.

For this call: lead with the grade and the three fixes below, then confirm the feed is current and the NTD details line up. Each fix is framed as a next step, not a failure.

What changed since the last check

  • Correctness no change
  • Freshness no change
  • Rider experience no change

Top three things to fix

  1. Set wheelchair_accessible on every trip (most small-agency fleets are 100% accessible, so this is often a single default).

    249 of 249 trips don't say whether the vehicle is wheelchair accessible. Even with accessible stops, riders need to know the bus itself can take them.

    Effort: Often one default setting in your export.

    Agencies here usually clear this within about 1 week (based on 5 observed fixes).

  2. Set wheelchair_boarding to 1 (accessible) or 2 (not accessible) for every stop. A field survey can start with the busiest stops.

    86 of 254 stops don't say whether a wheelchair user can board there. Riders who use wheelchairs can't plan a trip when accessibility is marked 'unknown'; apps show no information at all.

    Effort: A column in stops.txt; your scheduling software likely has it.

  3. Review the rule documentation for 'same_stop_and_route_url' at https://gtfs-validator.mobilitydata.org/rules.html and check the flagged rows in your feed.

    Same stop and route url (flagged by the MobilityData validator). See the linked rule for what this affects.

    Effort: Varies.

NTD certification readiness: Ready

This feed looks ready for your NTD certification: published at a public URL, valid, and current. The official check is still your D-10 certification.

Published Ready
Published at a public URL.
Valid Ready
Passes validation with no errors.
Current Ready
Service data covers the next 185 days.

agency_id and NTD ID: Not checked yet. Setting your GTFS agency_id to your five-digit NTD ID is an optional way to line a feed up with its National Transit Database record. FTA links the two on your P-50 form, so it is not a required feed change. We don't have your NTD ID on file, so this is not checked yet.

The bar this score answers to

The published guideline in California is California Transit Data Guidelines. Caltrans' published quality guidelines and compliance checklist; this rubric is anchored to them.

Key facts

Feed URL
http://data.trilliumtransit.com/gtfs/commute-ca-us/commute-ca-us.zip
Last checked
2026-07-09
Service window
176 days of service data remain. Last service date 2027-01-01.
Feed version
UTC: 30-Jun-2026 15:17
State
California

Part of the California portfolio: see where this agency sits among the state's feeds before the call.

A data-quality and completeness read to support an agency conversation. Not an official compliance determination. Rubric v1.1, validator 8.0.1.