Citylink

340 of 340 trips don't say whether the vehicle is wheelchair accessible.

Even with accessible stops, riders need to know the bus itself can take them.

Fix: Set wheelchair_accessible on every trip. If every vehicle is accessible, this may be one default; otherwise use the value for each trip. (A default or per-trip field in your export.)

Validator rule: scorecard_wheelchair_accessible_unknown · Read the fix guide · See GTFS Schedule reference (opens the GTFS Schedule reference on an external site)

123 of 123 stops don't say whether a wheelchair user can board there.

Riders who use wheelchairs can't plan a trip when accessibility is marked 'unknown'; apps show no information at all.

Fix: Set wheelchair_boarding to 1 (accessible) or 2 (not accessible) for every stop. A field survey can start with the busiest stops. (A column in stops.txt; your scheduling software likely has it.)

Validator rule: scorecard_wheelchair_boarding_unknown · Read the fix guide · See GTFS Schedule reference (opens the GTFS Schedule reference on an external site)

Some rider-facing names are in ALL CAPS or all lowercase.

ALL-CAPS stop and headsign names are harder to read in apps and are read awkwardly by screen readers.

Fix: Use mixed case for stop names and headsigns (e.g. 'Main St & 2nd Ave', not 'MAIN ST & 2ND AVE'). (Often a bulk fix in your scheduling software.)

Validator rule: mixed_case_recommended_field · Read the fix guide · See MobilityData GTFS Validator rules (opens the validator rules on an external site)

Some service calendars have no days of the week switched on.

Trips tied to these calendars never run; they are dead data that can mask real schedule problems.

Fix: Delete the empty calendars or set their service days. (A few minutes in your scheduling software.)

Validator rule: service_has_no_active_day_of_the_week · Read the fix guide · See MobilityData GTFS Validator rules (opens the validator rules on an external site)

The feed contains no fare information.

Riders see 'fare unknown' in trip planners and can't budget their trip; visitors are most affected.

Fix: Add fare_attributes.txt (or Fares v2 files) with your fare structure. If your service is fare-free, ask to have it marked fare-free instead. (A small file for most flat-fare systems.)

Validator rule: scorecard_no_fare_data · Read the fix guide · See GTFS Best Practices (opens GTFS Best Practices on an external site)

The feed has a stretch of two weeks or more with no service running.

A long gap can mean dates were left out of the calendar. Apps then show no trips on those days.

Fix: Check whether the gap is real, like a seasonal break; if not, add the missing dates to the calendar. (A review of your calendar dates.)

Validator rule: big_gap_in_service · Read the fix guide · See MobilityData GTFS Validator rules (opens the validator rules on an external site)

Some service dates fall outside the date window set in feed_info.txt.

feed_info.txt should span every day your service runs, so apps know when the data applies.

Fix: Widen feed_start_date and feed_end_date to cover all service dates, or fix the dates that fall outside. (Two fields in feed_info.txt, or one export setting.)

Validator rule: service_window_outside_feed_period · Read the fix guide · See MobilityData GTFS Validator rules (opens the validator rules on an external site)