Call-prep brief · checked 2026-10-16
Bluestar
Grade F · 50.5 / 100
Down 0.4 points since 2026-10-15 (F to F).
For this call: lead with the grade and the three fixes below, then confirm the feed is current and the rider information is complete. Each fix is framed as a next step, not a failure.
What changed since the last check
- Correctness no change
- Freshness down 1.6
- Rider experience no change
Top three things to fix
Re-export with a validity window that reaches at least 60 days out.
Service data runs out in 16 day(s). When the calendar runs out, trip planners stop showing this agency. Fixing it now is calmer than after riders notice.
This one is about the feed as a whole, so there is no share of it to count.
Effort: One export setting.
Set wheelchair_boarding to 1 (accessible) or 2 (not accessible) for every stop. A field survey can start with the busiest stops.
2572 of 2572 stops don't say whether a wheelchair user can board there. Riders who use wheelchairs can't plan a trip when accessibility is marked 'unknown'; apps show no information at all.
Fixing this covers all 2,572 stops in the feed.
Effort: A column in stops.txt; your scheduling software likely has it.
Set wheelchair_accessible on every trip. If every vehicle is accessible, this may be one default; otherwise use the value for each trip.
6101 of 6101 trips don't say whether the vehicle is wheelchair accessible. Even with accessible stops, riders need to know the bus itself can take them.
Fixing this covers all 6,101 trips in the feed.
Effort: A default or per-trip field in your export.
Riders and need behind these fixes
- Rider-trip figures come from the United States National Transit Database, which does not cover this feed's country.
- The served-area need overlays cover the United States and Canada, so none of them applies to this feed.
These describe this feed only. They do not rank agencies, and they do not change the grade or the order of the fixes.
Finding handoff
Move one finding to a recheck
Select one finding. Copy the request, make the change in the feed-producing tool, then compare the next complete run.
- Feed evidence
- Service data runs out in 16 day(s).
- Next action
- Re-export with a validity window that reaches at least 60 days out.
- Recheck
- Publish the changed feed at the same URL. On the next complete, comparable scorecard run, confirm that this finding is no longer reported.
Copy handoff text
- Feed evidence
- 2572 of 2572 stops don't say whether a wheelchair user can board there.
- Next action
- Set wheelchair_boarding to 1 (accessible) or 2 (not accessible) for every stop. A field survey can start with the busiest stops.
- Recheck
- Publish the changed feed at the same URL. On the next complete, comparable scorecard run, confirm that this finding is no longer reported.
Copy handoff text
- Feed evidence
- 6101 of 6101 trips don't say whether the vehicle is wheelchair accessible.
- Next action
- Set wheelchair_accessible on every trip. If every vehicle is accessible, this may be one default; otherwise use the value for each trip.
- Recheck
- Publish the changed feed at the same URL. On the next complete, comparable scorecard run, confirm that this finding is no longer reported.
Copy handoff text
Ready to send to the agency
Hi Bluestar team, Service data runs out in 16 day(s). When the calendar runs out, trip planners stop showing this agency. Fixing it now is calmer than after riders notice. The fix is usually one export setting: Re-export with a validity window that reaches at least 60 days out. This came from your GTFS data quality scorecard, which checks the feed you publish and lists the fixes in plain language: https://gtfsscorecard.org/agency/bluestar-hampshire/
Key facts
- Feed URL
- https://data.discoverpassenger.com/operator/bluestar/dataset/current/download/gtfs
- Last checked
- 2026-10-16
- Service window
- 16 days of service data remain. Last service date 2026-11-01.
- Location
- Hampshire, United Kingdom
Part of the United Kingdom portfolio: see where this agency sits among the other feeds in that group before the call.
A data-quality and completeness read to support an agency conversation. Not an official compliance determination. Rubric v1.4, validator 8.0.1.