Asheville Rides Transit

What this grade measures

The quality of the schedule data this agency publishes for trip-planning apps: whether riders using Google Maps, Apple Maps, or Transit see current, correct, and complete information. It measures the data feed, not service quality or operations.

Progress this period

No newly cleared items this period. The score and trend above reflect where the feed stands today.

What needs attention next

Three improvements, in priority order, each sized so the board can see what it is approving:

1. Re-export the feed with a calendar that reaches further out, and set feed_info feed_end_date past your next service change.

   Service data ended 9 day(s) ago. When the calendar runs out, trip planners stop showing this agency even though the buses are still running. Riders are told the service does not exist.

   Estimated effort: Usually one export setting; export on a schedule so it never lapses again.

   Agencies here usually clear this within about 1 week (based on 18 observed fixes).

2. Check the trip updates endpoint with your AVL vendor; it should return a fresh GTFS-Realtime protobuf on every request.

   The trip updates realtime feed failed during sampling. When this feed is down, riders see scheduled times presented as if they were live.

   Estimated effort: Usually a vendor support ticket.

   Agencies here usually clear this within about 1 week (based on 11 observed fixes).

3. Check the vehicle positions endpoint with your AVL vendor; it should return a fresh GTFS-Realtime protobuf on every request.

   The vehicle positions realtime feed failed during sampling. When this feed is down, riders see scheduled times presented as if they were live.

   Estimated effort: Usually a vendor support ticket.

   Agencies here usually clear this within about 1 week (based on 9 observed fixes).

Trillium produces and hosts this feed as a service. These changes are made on their side: send the fix list to your Trillium contact and they apply it and republish.

Where this agency stands

Ahead of 27% of all tracked agencies, and ahead of 27% of mid-size agencies nationwide.