{ "agency": { "id": "norwalk-transit-district", "name": "Norwalk Transit District", "subdivision_code": "US-CT", "subdivision_name": "Connecticut" }, "categories": { "completeness": { "details": { "accessibility": { "measures": "presence_not_usability", "score": 0.0, "stops_marked_accessible_pct": 0.0, "stops_marked_not_accessible_pct": 0.0, "stops_stated_pct": 0.0, "trips_stated_pct": 0.0 }, "accessibility_measures": "presence_not_usability", "cemv": { "declared": false, "supported": false }, "components": { "contact": 7.5, "fares": 0.0, "headsigns": 13.2, "stop_names": 14.9, "wheelchair_stops": 0.0, "wheelchair_trips": 0.0 }, "fare_free": false, "fares": { "applied": false, "has_leg_rules": false, "has_products": false, "has_transfer_rules": false, "model": "none", "product_count": 0 }, "flex": { "booking_reachable": false, "booking_rule_count": 0, "has_booking_rules": false, "has_flex": false }, "has_fares": false, "headsign_applicable_trips": 897, "headsign_loop_exempt_trips": 0, "headsign_pct": 88.0, "headsign_scored_pct": 88.0, "mixed_case_stop_name_pct": 99.2, "pathways": { "has_entrances": false, "has_levels": false, "has_pathways": false, "has_stations": false, "has_step_free": false, "pathway_count": 0 }, "stops": 259, "translations": { "feed_lang": "en", "has_translations": false, "languages": [], "translated_tables": [], "translation_count": 0 }, "trips": 897, "wheelchair_accessible_pct": 0.0, "wheelchair_boarding_pct": 0.0, "wheelchair_marked_accessible_pct": 0.0, "wheelchair_marked_not_accessible_pct": 0.0 }, "findings": [ { "code": "scorecard_wheelchair_boarding_unknown", "count": 259, "effort": "A column in stops.txt; your scheduling software likely has it.", "fix": "Set wheelchair_boarding to 1 (accessible) or 2 (not accessible) for every stop. A field survey can start with the busiest stops.", "owner": "Likely your team", "points": 25.0, "severity": "WARNING", "what": "259 of 259 stops don't say whether a wheelchair user can board there.", "why": "Riders who use wheelchairs can't plan a trip when accessibility is marked 'unknown'; apps show no information at all." }, { "code": "scorecard_wheelchair_accessible_unknown", "count": 897, "effort": "A default or per-trip field in your export.", "fix": "Set wheelchair_accessible on every trip. If every vehicle is accessible, this may be one default; otherwise use the value for each trip.", "owner": "Likely your export tool", "points": 15.0, "severity": "WARNING", "what": "897 of 897 trips don't say whether the vehicle is wheelchair accessible.", "why": "Even with accessible stops, riders need to know the bus itself can take them." }, { "code": "scorecard_no_fare_data", "count": 1, "effort": "A small file for most flat-fare systems.", "fix": "Add fare_attributes.txt (or Fares v2 files) with your fare structure. If your service is fare-free, ask to have it marked fare-free instead.", "owner": "", "points": 15.0, "severity": "WARNING", "what": "The feed contains no fare information.", "why": "Riders see 'fare unknown' in trip planners and can't budget their trip; visitors are most affected." }, { "code": "scorecard_missing_headsigns", "count": 108, "effort": "Usually one value per route pattern in your scheduling source.", "fix": "Add the destination, direction, or 'via' label riders actually see to trip_headsign. Do not copy the route name. If the label changes during the trip, use stop_headsign.", "owner": "", "points": 1.8, "severity": "WARNING", "what": "108 of 897 trips lack rider-facing destination or direction text.", "why": "When a route has multiple directions or patterns, the route name alone may not tell riders which service is coming." }, { "code": "scorecard_no_feed_contact", "count": 1, "effort": "One field.", "fix": "Add feed_contact_email to feed_info.txt.", "owner": "", "points": 7.5, "severity": "INFO", "what": "feed_info.txt has no technical contact (feed_contact_email or feed_contact_url).", "why": "Trip-planning apps and regional data coordinators have nobody to email when they spot a problem with your feed, so problems linger." } ], "name": "completeness", "score": 35.6, "status": "measured", "summary": "0% of stops state wheelchair accessibility (0% marked accessible, 0% marked not accessible). This measures what the feed publishes, not whether a stop is physically usable. Fare data is not published.", "weight": 0.25 }, "correctness": { "details": { "distinct_codes": 17, "instances_by_severity": { "ERROR": 0, "INFO": 32, "WARNING": 1234 }, "validator_version": "8.0.1" }, "findings": [ { "code": "equal_shape_distance_same_coordinates", "count": 830, "effort": "Usually one export setting.", "fix": "Turn on shape cleanup in your export tool, or drop the repeated points from shapes.txt.", "owner": "Likely your export tool", "points": 8.0, "severity": "WARNING", "what": "Some route lines list the same point twice in a row.", "why": "Repeated points don't hurt riders, but they can skew distance math and hint at a shaky export." }, { "code": "fast_travel_between_consecutive_stops", "count": 266, "effort": "A few minutes per flagged trip.", "fix": "Check the flagged stop times for transposed minutes.", "owner": "", "points": 8.0, "severity": "WARNING", "what": "Some scheduled trips move faster between stops than a bus can.", "why": "Usually a typo'd stop time; riders get arrival times no bus can meet." }, { "code": "stop_too_far_from_shape_using_user_distance", "count": 56, "effort": "Usually an export-tool fix, not hand editing.", "fix": "Check the flagged stops' shape_dist_traveled against the route shape, and re-generate it on export if they disagree.", "owner": "Likely your export tool", "points": 8.0, "severity": "WARNING", "what": "Some stops sit far from the route line, going by the feed's own distance values.", "why": "Trip planners may draw the route down the wrong streets or point riders to the wrong corner." }, { "code": "stop_too_far_from_shape", "count": 27, "effort": "A few minutes per flagged stop.", "fix": "Check the flagged stops' coordinates and the route shape in your scheduling software; re-snap whichever is misplaced.", "owner": "Likely your export tool", "points": 6.0, "severity": "WARNING", "what": "Some stops sit far from the route line they belong to.", "why": "Trip planners may draw the bus route through the wrong streets or point riders to the wrong corner." }, { "code": "same_name_and_description_for_route", "count": 17, "effort": "Varies.", "fix": "Review the rule documentation for 'same_name_and_description_for_route' at https://gtfs-validator.mobilitydata.org/rules.html and check the flagged rows in your feed.", "owner": "", "points": 6.0, "severity": "WARNING", "what": "Same name and description for route (flagged by the MobilityData validator).", "why": "See the linked rule for what this affects." }, { "code": "route_long_name_contains_short_name", "count": 16, "effort": "One field per flagged route.", "fix": "Drop the short name from route_long_name and keep the long name descriptive, like 'Downtown via 5th Ave'.", "owner": "", "points": 6.0, "severity": "WARNING", "what": "Some route long names repeat the route's short name inside them.", "why": "Apps show both names together, so riders see the number twice, like '5 5 Downtown'." }, { "code": "route_short_name_too_long", "count": 10, "effort": "Varies.", "fix": "Review the rule documentation for 'route_short_name_too_long' at https://gtfs-validator.mobilitydata.org/rules.html and check the flagged rows in your feed.", "owner": "", "points": 6.0, "severity": "WARNING", "what": "Route short name too long (flagged by the MobilityData validator).", "why": "See the linked rule for what this affects." }, { "code": "stops_match_shape_out_of_order", "count": 4, "effort": "A few minutes per flagged trip.", "fix": "Check the stop order and the shape direction in your scheduling software; the shape is often drawn backwards.", "owner": "Likely your export tool", "points": 4.0, "severity": "WARNING", "what": "On some trips the stops fall along the route line in a different order than the schedule lists.", "why": "Trip planners can draw the bus doubling back or skipping ahead, which confuses riders reading the map." }, { "code": "expired_calendar", "count": 3, "effort": "One setting in most export tools.", "fix": "Remove past service periods the next time you export the feed.", "owner": "Likely your export tool", "points": 4.0, "severity": "WARNING", "what": "Some service calendars in the feed have already ended.", "why": "Expired calendars are dead weight and can hide real schedule problems from your staff and vendors." }, { "code": "feed_expiration_date7_days", "count": 1, "effort": "Usually a re-export from your scheduling software.", "fix": "Export and publish an updated GTFS feed that covers at least the next 30 days of service.", "owner": "Likely your export tool", "points": 4.0, "severity": "WARNING", "what": "This feed's service calendar runs out within the next 7 days.", "why": "When the calendar ends, Google Maps and other trip planners drop your agency entirely. Riders see no service at all." }, { "code": "missing_feed_contact_email_and_url", "count": 1, "effort": "One field, set once in export settings.", "fix": "Add feed_contact_email or feed_contact_url to feed_info.txt.", "owner": "Likely your export tool", "points": 4.0, "severity": "WARNING", "what": "feed_info.txt lists no contact email and no contact URL.", "why": "Without a contact, apps like Google Maps can't reach you when they find a problem in the feed." }, { "code": "mixed_case_recommended_field", "count": 1, "effort": "Often a bulk fix in your scheduling software.", "fix": "Use mixed case for stop names and headsigns (e.g. 'Main St & 2nd Ave', not 'MAIN ST & 2ND AVE').", "owner": "Likely your export tool", "points": 4.0, "severity": "WARNING", "what": "Some rider-facing names are in ALL CAPS or all lowercase.", "why": "ALL-CAPS stop and headsign names are harder to read in apps and are read awkwardly by screen readers." }, { "code": "route_color_contrast", "count": 1, "effort": "One field per route.", "fix": "Pick a darker/lighter route_text_color for the flagged routes.", "owner": "", "points": 4.0, "severity": "WARNING", "what": "Some route colors don't contrast with their text color.", "why": "Route badges get hard to read, most of all for riders with low vision." }, { "code": "trip_coverage_not_active_for_next7_days", "count": 1, "effort": "One setting in most export tools.", "fix": "Trim past service periods the next time you export.", "owner": "Likely your export tool", "points": 4.0, "severity": "WARNING", "what": "Many of the feed's trips don't run at all in the next 7 days.", "why": "It usually means old service periods are still in the export, making the feed bigger and harder to check." }, { "code": "unsorted_stop_times", "count": 28, "effort": "Varies.", "fix": "Review the rule documentation for 'unsorted_stop_times' at https://gtfs-validator.mobilitydata.org/rules.html and check the flagged rows in your feed.", "owner": "", "points": 0.8, "severity": "INFO", "what": "Unsorted stop times (flagged by the MobilityData validator).", "why": "See the linked rule for what this affects." }, { "code": "service_window_outside_feed_period", "count": 3, "effort": "Two fields in feed_info.txt, or one export setting.", "fix": "Widen feed_start_date and feed_end_date to cover all service dates, or fix the dates that fall outside.", "owner": "Likely your export tool", "points": 0.5, "severity": "INFO", "what": "Some service dates fall outside the date window set in feed_info.txt.", "why": "feed_info.txt should span every day your service runs, so apps know when the data applies." }, { "code": "unknown_file", "count": 1, "effort": "A quick look at the flagged file.", "fix": "Check the flagged file name for a typo of a standard GTFS file. Remove it if it is a vendor extra.", "owner": "", "points": 0.5, "severity": "INFO", "what": "The feed includes a file that is not part of the GTFS spec.", "why": "Apps ignore files they don't know, and a stray file can hide a misspelled standard file name." } ], "name": "correctness", "score": 22.2, "status": "measured", "summary": "The MobilityData validator flagged 17 kinds of issue across 1266 instances (0 error, 1234 warning, 32 informational).", "weight": 0.35 }, "freshness": { "details": { "days_until_expiry": -1674, "effective_expiry_date": "2021-12-31", "feed_end_date": "2021-12-31", "feed_start_date": "2021-01-06", "feed_version": "20210106", "has_feed_info": true, "last_service_date": "2022-01-06", "seasonal_boundary": false, "service_horizon_review_years": 10, "service_horizon_status": "within_review_threshold", "service_type": "fixed" }, "findings": [ { "code": "scorecard_feed_expired", "count": 1, "effort": "Usually one export setting; export on a schedule so it never lapses again.", "fix": "Re-export the feed with a calendar that reaches further out, and set feed_info feed_end_date past your next service change.", "owner": "Likely your export tool", "points": 100.0, "severity": "ERROR", "what": "Service data ended 1674 day(s) ago.", "why": "When the calendar runs out, trip planners stop showing this agency even though the buses are still running. Riders are told the service does not exist." } ], "name": "freshness", "score": 0.0, "status": "measured", "summary": "Service data ended 1674 day(s) ago. Trip planners have likely already dropped this feed.", "weight": 0.2 }, "realtime": { "name": "realtime", "status": "not_yet_measured", "summary": "Not scored yet. Nothing here counts against the grade.", "weight": 0.2 } }, "confidence": { "feed_age_days": 0, "fetch_source": "mirror", "level": "provisional", "measured_categories": 3, "notes": [ "Realtime quality was not measured this run. It does not count against the grade.", "The agency's own feed URL was unreachable, so the Mobility Database's hosted mirror copy was scored instead." ], "rt_windows": 0, "total_categories": 4 }, "conformance": { "awarded": false, "criteria": [ { "detail": "Passes validation with no errors.", "key": "valid", "met": true }, { "detail": "Service data expired 1674 days ago.", "key": "current", "met": false }, { "detail": "States wheelchair access on 0% of stops and 0% of trips; the mark needs 90% of each.", "key": "accessible", "met": false } ], "status": "not_yet", "summary": "This feed is close to the conformance mark. Service data expired 1674 days ago. States wheelchair access on 0% of stops and 0% of trips; the mark needs 90% of each." }, "feed": { "license_note": "No stated data license in the Mobility Database; verify before publishing.", "reachable": true, "sha256": "946cce195f33bd3446383605877c99b2798621dcd6dcc8edd0bdc4908a49d739", "size_bytes": 236044, "static_url": "https://www.norwalktransit.com/s/GTFS_Data.zip" }, "fetch": { "final_url": "https://storage.googleapis.com/storage/v1/b/mdb-latest/o/us-connecticut-norwalk-transit-district-gtfs-529.zip?alt=media", "max_attempts": 1, "origin_error": "HTTPError", "reader_archive_profile": "raw-v1", "source": "mirror", "user_agent": "Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/125.0.0.0 Safari/537.36" }, "generated_at": "2026-08-01T00:00:00+00:00", "geo": { "bbox": [ -73.63087, 41.02158, -73.03645, 41.23625 ], "lat": 41.11367, "lon": -73.41915, "stop_count": 259 }, "mode_profile": { "ferry_only": false, "graded": false, "has_ferry": false, "is_multimodal": false, "measured": true, "modes": [ { "key": "bus", "label": "Bus", "route_count": 17, "trip_count": 897, "trip_share_pct": 100.0 } ], "primary_mode": "bus", "primary_mode_label": "Bus", "route_count": 17, "trip_count": 897 }, "ntd_id_alignment": { "detail": "This feed provides agency_id. For RY2026, keep one stable value for each NTD reporter represented in the feed and crosswalk it on the P-50 form. The value does not need to equal the five-digit NTD ID; we do not have that ID on file, so the optional equality comparison is not checked yet.", "feed_agency_ids": [ "0" ], "status": "unknown" }, "ntd_readiness": { "pillars": [ { "detail": "Published at a public URL.", "key": "published", "status": "ready" }, { "detail": "Passes validation with no errors.", "key": "valid", "status": "ready" }, { "detail": "Service data expired 1674 days ago, so FTA would find the link out of date.", "key": "current", "status": "not_ready" }, { "detail": "agency.txt provides agency_id. For RY2026, keep one stable value for each NTD reporter represented in the feed and crosswalk each value on the P-50 form.", "key": "agency_id", "status": "ready" } ], "status": "not_ready", "summary": "Resolve this before you certify on the D-10. Service data expired 1674 days ago, so FTA would find the link out of date." }, "overall": { "grade": "F", "margin_to_lower_band": 20.9, "margin_to_next_band": 39.1, "score": 20.9 }, "recommendations": [ { "category": "accessibility", "code": "scorecard_route_color_low_contrast", "count": 10, "effort": "A per-route color setting in your scheduling software.", "fix": "Adjust route_color or route_text_color so each pair clears 4.5:1. Often switching the text between black and white is enough.", "owner": "Likely your export tool", "points": 0.0, "severity": "WARNING", "what": "10 route badge(s) pair a color and text color below the WCAG 4.5:1 contrast bar (Norwalk Hs Trip, Norwalk Hospital, Wheels Rte 1, Wheels Rte 3, Wheels Rte 7, and more).", "why": "Low-contrast route badges are hard to read for riders with low vision and wash out on a phone screen in sunlight at the stop." }, { "category": "accessibility", "code": "scorecard_stop_name_needs_tts", "count": 196, "effort": "A short text field per affected stop; start with the busiest.", "fix": "Add tts_stop_name with the spoken form, e.g. 'Main Street and Second Avenue', for the affected stops.", "owner": "", "points": 0.0, "severity": "INFO", "what": "196 stop name(s) use abbreviations or symbols a screen reader may mispronounce, with no spoken form set (\"100 Connecticut Ave. & Clinton / Trilegi\", \"120 Scribner & Suncrest / Best Buy\", \"6 Ward St. & Main Ave. / Bank of America\", and more).", "why": "Riders who use a screen reader hear the raw name, so 'Main St & 2nd Ave' can come out as 'Main saint' or drop the ampersand." } ], "routability": { "boardable_stops": 259, "findings": [], "orphan_stops": 0, "single_stop_trips": 0, "trips_total": 897 }, "route_map": { "drawn_route_count": 17, "has_shapes": true, "path": "data/artifacts/norwalk-transit-district/geometry.geojson", "route_count": 17, "routes": [ { "color": "31880C", "color_name": "green", "has_shape": true, "id": "101", "label": "Greenwich Centra", "long": "Greenwich Central Loop Commuter Shuttle", "short": "Greenwich Centra", "text_color": "FFFFFF", "type_label": "Bus" }, { "color": "00AA00", "color_name": "green", "has_shape": true, "id": "103", "label": "Norwalk Hs Trip", "long": "Norwalk Hs Trip", "short": "Norwalk Hs Trip", "text_color": "FFFFFF", "type_label": "Bus" }, { "color": "569000", "color_name": "brown", "has_shape": true, "id": "121", "label": "Norwalk Hospital", "long": "Norwalk Hospital - Belden Commuter Shutt", "short": "Norwalk Hospital", "text_color": "FFFFFF", "type_label": "Bus" }, { "color": "AF1212", "color_name": "red", "has_shape": true, "id": "141", "label": "Merritt 7 10-20", "long": "Merritt 7 10-20 Westport Combo Shuttle", "short": "Merritt 7 10-20", "text_color": "FFFFFF", "type_label": "Bus" }, { "color": "FF00FF", "color_name": "pink", "has_shape": true, "id": "142", "label": "Wheels Rte 1", "long": "Wheels Rte 1", "short": "Wheels Rte 1", "text_color": "FFFFFF", "type_label": "Bus" }, { "color": "FF5500", "color_name": "orange", "has_shape": true, "id": "143", "label": "Wheels Rte 3", "long": "Wheels Rte 3", "short": "Wheels Rte 3", "text_color": "FFFFFF", "type_label": "Bus" }, { "color": "AA5500", "color_name": "brown", "has_shape": true, "id": "144", "label": "Wheels Rte 4", "long": "Wheels Rte 4", "short": "Wheels Rte 4", "text_color": "FFFFFF", "type_label": "Bus" }, { "color": "00AA00", "color_name": "green", "has_shape": true, "id": "145", "label": "Wheels Rte 7", "long": "Wheels Rte 7", "short": "Wheels Rte 7", "text_color": "FFFFFF", "type_label": "Bus" }, { "color": "00AA00", "color_name": "green", "has_shape": true, "id": "146", "label": "Wheels Rte 9", "long": "Wheels Rte 9", "short": "Wheels Rte 9", "text_color": "FFFFFF", "type_label": "Bus" }, { "color": "FF2803", "color_name": "red", "has_shape": true, "id": "147", "label": "Wheels Rte 10", "long": "Wheels Rte 10", "short": "Wheels Rte 10", "text_color": "FFFFFF", "type_label": "Bus" }, { "color": "03BCFF", "color_name": "teal", "has_shape": true, "id": "148", "label": "Wheels Rte 11", "long": "Wheels Rte 11", "short": "Wheels Rte 11", "text_color": "FFFFFF", "type_label": "Bus" }, { "color": "00E000", "color_name": "green", "has_shape": true, "id": "149", "label": "Wheels Rte 13", "long": "Wheels Rte 13", "short": "Wheels Rte 13", "text_color": "FFFFFF", "type_label": "Bus" }, { "color": "70FF70", "color_name": "gray", "has_shape": true, "id": "150", "label": "Coastal Link", "long": "Coastal Link", "short": "Coastal Link", "text_color": "FFFFFF", "type_label": "Bus" }, { "color": "6060FF", "color_name": "blue", "has_shape": true, "id": "151", "label": "Main Ave Shuttle", "long": "Main Ave Shuttle", "short": "Main Ave Shuttle", "text_color": "FFFFFF", "type_label": "Bus" }, { "color": "008040", "color_name": "green", "has_shape": true, "id": "152", "label": "Conn Ave", "long": "Conn Ave", "short": "Conn Ave", "text_color": "FFFFFF", "type_label": "Bus" }, { "color": "6060FF", "color_name": "blue", "has_shape": true, "id": "153", "label": "Main Ave Sunday", "long": "Main Ave Sunday Shuttle", "short": "Main Ave Sunday", "text_color": "FFFFFF", "type_label": "Bus" }, { "color": "008040", "color_name": "green", "has_shape": true, "id": "154", "label": "Conn Ave Sunday", "long": "Conn Ave Sunday", "short": "Conn Ave Sunday", "text_color": "FFFFFF", "type_label": "Bus" } ], "stop_count": 259, "stop_points_capped": false }, "rubric_version": "1.3", "schema_version": "1.17", "scoring_profile": { "id": "gtfs-scorecard-1.3", "provenance": "GTFS Scorecard's project-authored weights, deductions, thresholds, grade bands, and fix ranking, informed by the California Transit Data Guidelines and the MobilityData gtfs-validator. It is not a worldwide standard or a compliance determination.", "rubric_version": "1.3" }, "shapes_readiness": { "detail": "All 897 trips have a shape in shapes.txt.", "status": "ready", "total_trips": 897, "trips_with_shape": 897 }, "snapshot_date": "2026-08-01", "top_fixes": [ { "code": "scorecard_feed_expired", "count": 1, "effort": "Usually one export setting; export on a schedule so it never lapses again.", "fix": "Re-export the feed with a calendar that reaches further out, and set feed_info feed_end_date past your next service change.", "owner": "Likely your export tool", "points": 100.0, "rank": 1, "severity": "ERROR", "what": "Service data ended 1674 day(s) ago.", "why": "When the calendar runs out, trip planners stop showing this agency even though the buses are still running. Riders are told the service does not exist." }, { "code": "scorecard_wheelchair_boarding_unknown", "count": 259, "effort": "A column in stops.txt; your scheduling software likely has it.", "fix": "Set wheelchair_boarding to 1 (accessible) or 2 (not accessible) for every stop. A field survey can start with the busiest stops.", "owner": "Likely your team", "points": 25.0, "rank": 2, "severity": "WARNING", "what": "259 of 259 stops don't say whether a wheelchair user can board there.", "why": "Riders who use wheelchairs can't plan a trip when accessibility is marked 'unknown'; apps show no information at all." }, { "code": "scorecard_wheelchair_accessible_unknown", "count": 897, "effort": "A default or per-trip field in your export.", "fix": "Set wheelchair_accessible on every trip. If every vehicle is accessible, this may be one default; otherwise use the value for each trip.", "owner": "Likely your export tool", "points": 15.0, "rank": 3, "severity": "WARNING", "what": "897 of 897 trips don't say whether the vehicle is wheelchair accessible.", "why": "Even with accessible stops, riders need to know the bus itself can take them." } ], "validator_version": "8.0.1" }