{ "agency": { "id": "memphis-area-transit-authority", "name": "Memphis Area Transit Authority", "subdivision_code": "US-TN", "subdivision_name": "Tennessee" }, "categories": { "completeness": { "details": { "accessibility": { "measures": "presence_not_usability", "score": 0.0, "stops_marked_accessible_pct": 0.0, "stops_marked_not_accessible_pct": 0.0, "stops_stated_pct": 0.0, "trips_stated_pct": 0.0 }, "accessibility_measures": "presence_not_usability", "cemv": { "declared": false, "supported": false }, "components": { "contact": 7.5, "fares": 0.0, "headsigns": 13.8, "stop_names": 0.0, "wheelchair_stops": 0.0, "wheelchair_trips": 0.0 }, "fare_free": false, "fares": { "applied": false, "has_leg_rules": false, "has_products": false, "has_transfer_rules": false, "model": "none", "product_count": 0 }, "flex": { "booking_reachable": false, "booking_rule_count": 0, "has_booking_rules": false, "has_flex": false }, "has_fares": false, "headsign_applicable_trips": 2599, "headsign_loop_exempt_trips": 0, "headsign_pct": 91.9, "headsign_scored_pct": 91.9, "mixed_case_stop_name_pct": 0.2, "pathways": { "has_entrances": false, "has_levels": false, "has_pathways": false, "has_stations": false, "has_step_free": false, "pathway_count": 0 }, "stops": 3508, "translations": { "feed_lang": null, "has_translations": false, "languages": [], "translated_tables": [], "translation_count": 0 }, "trips": 2599, "wheelchair_accessible_pct": 0.0, "wheelchair_boarding_pct": 0.0, "wheelchair_marked_accessible_pct": 0.0, "wheelchair_marked_not_accessible_pct": 0.0 }, "findings": [ { "code": "scorecard_wheelchair_boarding_unknown", "count": 3508, "effort": "A column in stops.txt; your scheduling software likely has it.", "fix": "Set wheelchair_boarding to 1 (accessible) or 2 (not accessible) for every stop. A field survey can start with the busiest stops.", "owner": "Likely your team", "points": 25.0, "severity": "WARNING", "what": "3508 of 3508 stops don't say whether a wheelchair user can board there.", "why": "Riders who use wheelchairs can't plan a trip when accessibility is marked 'unknown'; apps show no information at all." }, { "code": "scorecard_wheelchair_accessible_unknown", "count": 2599, "effort": "A default or per-trip field in your export.", "fix": "Set wheelchair_accessible on every trip. If every vehicle is accessible, this may be one default; otherwise use the value for each trip.", "owner": "Likely your export tool", "points": 15.0, "severity": "WARNING", "what": "2599 of 2599 trips don't say whether the vehicle is wheelchair accessible.", "why": "Even with accessible stops, riders need to know the bus itself can take them." }, { "code": "scorecard_no_fare_data", "count": 1, "effort": "A small file for most flat-fare systems.", "fix": "Add fare_attributes.txt (or Fares v2 files) with your fare structure. If your service is fare-free, ask to have it marked fare-free instead.", "owner": "", "points": 15.0, "severity": "WARNING", "what": "The feed contains no fare information.", "why": "Riders see 'fare unknown' in trip planners and can't budget their trip; visitors are most affected." }, { "code": "scorecard_stop_names_all_caps", "count": 3500, "effort": "Often a bulk fix in your scheduling software.", "fix": "Rename stops to mixed case where the language has letter case (for example, 'Central Station').", "owner": "Likely your export tool", "points": 15.0, "severity": "INFO", "what": "About 3500 stop names are written in ALL CAPS.", "why": "Mixed-case names are easier to read in apps and are read more naturally by screen readers." }, { "code": "scorecard_missing_headsigns", "count": 210, "effort": "Usually one value per route pattern in your scheduling source.", "fix": "Add the destination, direction, or 'via' label riders actually see to trip_headsign. Do not copy the route name. If the label changes during the trip, use stop_headsign.", "owner": "", "points": 1.2, "severity": "WARNING", "what": "210 of 2599 trips lack rider-facing destination or direction text.", "why": "When a route has multiple directions or patterns, the route name alone may not tell riders which service is coming." }, { "code": "scorecard_no_feed_contact", "count": 1, "effort": "One field.", "fix": "Add feed_contact_email to feed_info.txt.", "owner": "", "points": 7.5, "severity": "INFO", "what": "feed_info.txt has no technical contact (feed_contact_email or feed_contact_url).", "why": "Trip-planning apps and regional data coordinators have nobody to email when they spot a problem with your feed, so problems linger." } ], "name": "completeness", "score": 21.3, "status": "measured", "summary": "0% of stops state wheelchair accessibility (0% marked accessible, 0% marked not accessible). This measures what the feed publishes, not whether a stop is physically usable. Fare data is not published.", "weight": 0.25 }, "correctness": { "details": { "distinct_codes": 10, "instances_by_severity": { "ERROR": 2, "INFO": 1, "WARNING": 5885 }, "validator_version": "8.0.1" }, "findings": [ { "code": "equal_shape_distance_diff_coordinates", "count": 2, "effort": "Varies.", "fix": "Review the rule documentation for 'equal_shape_distance_diff_coordinates' at https://gtfs-validator.mobilitydata.org/rules.html and check the flagged rows in your feed.", "owner": "", "points": 12.0, "severity": "ERROR", "what": "Equal shape distance diff coordinates (flagged by the MobilityData validator).", "why": "See the linked rule for what this affects." }, { "code": "mixed_case_recommended_field", "count": 5779, "effort": "Often a bulk fix in your scheduling software.", "fix": "Use mixed case for stop names and headsigns (e.g. 'Main St & 2nd Ave', not 'MAIN ST & 2ND AVE').", "owner": "Likely your export tool", "points": 8.0, "severity": "WARNING", "what": "Some rider-facing names are in ALL CAPS or all lowercase.", "why": "ALL-CAPS stop and headsign names are harder to read in apps and are read awkwardly by screen readers." }, { "code": "equal_shape_distance_diff_coordinates_distance_below_threshold", "count": 95, "effort": "Varies.", "fix": "Review the rule documentation for 'equal_shape_distance_diff_coordinates_distance_below_threshold' at https://gtfs-validator.mobilitydata.org/rules.html and check the flagged rows in your feed.", "owner": "", "points": 8.0, "severity": "WARNING", "what": "Equal shape distance diff coordinates distance below threshold (flagged by the MobilityData validator).", "why": "See the linked rule for what this affects." }, { "code": "expired_calendar", "count": 3, "effort": "One setting in most export tools.", "fix": "Remove past service periods the next time you export the feed.", "owner": "Likely your export tool", "points": 4.0, "severity": "WARNING", "what": "Some service calendars in the feed have already ended.", "why": "Expired calendars are dead weight and can hide real schedule problems from your staff and vendors." }, { "code": "stop_too_far_from_shape", "count": 2, "effort": "A few minutes per flagged stop.", "fix": "Check the flagged stops' coordinates and the route shape in your scheduling software; re-snap whichever is misplaced.", "owner": "Likely your export tool", "points": 4.0, "severity": "WARNING", "what": "Some stops sit far from the route line they belong to.", "why": "Trip planners may draw the bus route through the wrong streets or point riders to the wrong corner." }, { "code": "stop_too_far_from_shape_using_user_distance", "count": 2, "effort": "Usually an export-tool fix, not hand editing.", "fix": "Check the flagged stops' shape_dist_traveled against the route shape, and re-generate it on export if they disagree.", "owner": "Likely your export tool", "points": 4.0, "severity": "WARNING", "what": "Some stops sit far from the route line, going by the feed's own distance values.", "why": "Trip planners may draw the route down the wrong streets or point riders to the wrong corner." }, { "code": "stops_match_shape_out_of_order", "count": 2, "effort": "A few minutes per flagged trip.", "fix": "Check the stop order and the shape direction in your scheduling software; the shape is often drawn backwards.", "owner": "Likely your export tool", "points": 4.0, "severity": "WARNING", "what": "On some trips the stops fall along the route line in a different order than the schedule lists.", "why": "Trip planners can draw the bus doubling back or skipping ahead, which confuses riders reading the map." }, { "code": "missing_recommended_file", "count": 1, "effort": "One small file, set once in export settings.", "fix": "Add feed_info.txt with publisher name, URL, language, and feed_start_date/feed_end_date.", "owner": "Likely your export tool", "points": 4.0, "severity": "WARNING", "what": "A file GTFS asks for (usually feed_info.txt) is missing.", "why": "feed_info.txt tells apps who publishes the feed and when it expires; without it nobody is warned before data goes stale." }, { "code": "trip_coverage_not_active_for_next7_days", "count": 1, "effort": "One setting in most export tools.", "fix": "Trim past service periods the next time you export.", "owner": "Likely your export tool", "points": 4.0, "severity": "WARNING", "what": "Many of the feed's trips don't run at all in the next 7 days.", "why": "It usually means old service periods are still in the export, making the feed bigger and harder to check." }, { "code": "unknown_file", "count": 1, "effort": "A quick look at the flagged file.", "fix": "Check the flagged file name for a typo of a standard GTFS file. Remove it if it is a vendor extra.", "owner": "", "points": 0.5, "severity": "INFO", "what": "The feed includes a file that is not part of the GTFS spec.", "why": "Apps ignore files they don't know, and a stray file can hide a misspelled standard file name." } ], "name": "correctness", "score": 47.5, "status": "measured", "summary": "The MobilityData validator flagged 10 kinds of issue across 5888 instances (2 error, 5885 warning, 1 informational).", "weight": 0.35 }, "freshness": { "details": { "days_until_expiry": -1939, "effective_expiry_date": "2021-04-10", "feed_end_date": null, "feed_start_date": null, "feed_version": null, "has_feed_info": false, "last_service_date": "2021-04-10", "seasonal_boundary": false, "service_horizon_review_years": 10, "service_horizon_status": "within_review_threshold", "service_type": "fixed" }, "findings": [ { "code": "scorecard_feed_expired", "count": 1, "effort": "Usually one export setting; export on a schedule so it never lapses again.", "fix": "Re-export the feed with a calendar that reaches further out, and set feed_info feed_end_date past your next service change.", "owner": "Likely your export tool", "points": 100.0, "severity": "ERROR", "what": "Service data ended 1939 day(s) ago.", "why": "When the calendar runs out, trip planners stop showing this agency even though the buses are still running. Riders are told the service does not exist." }, { "code": "scorecard_missing_feed_info_dates", "count": 1, "effort": "Two fields, set once in export settings.", "fix": "Add feed_info.txt with feed_start_date and feed_end_date to your export.", "owner": "Likely your export tool", "points": 15.0, "severity": "WARNING", "what": "feed_info.txt is missing its start/end dates (the file itself is absent)", "why": "Apps and this scorecard can't warn anyone before the feed goes stale without stated validity dates." } ], "name": "freshness", "score": 0.0, "status": "measured", "summary": "Service data ended 1939 day(s) ago. Trip planners have likely already dropped this feed.", "weight": 0.2 }, "realtime": { "name": "realtime", "status": "not_yet_measured", "summary": "Not scored yet. Nothing here counts against the grade.", "weight": 0.2 } }, "confidence": { "feed_age_days": 0, "fetch_source": "origin", "level": "medium", "measured_categories": 3, "notes": [ "Realtime quality was not measured this run. It does not count against the grade.", "The feed was downloaded from the agency's own URL." ], "rt_windows": 0, "total_categories": 4 }, "conformance": { "awarded": false, "criteria": [ { "detail": "1 validator error to resolve.", "key": "valid", "met": false }, { "detail": "Service data expired 1932 days ago.", "key": "current", "met": false }, { "detail": "States wheelchair access on 0% of stops and 0% of trips; the mark needs 90% of each.", "key": "accessible", "met": false } ], "status": "not_yet", "summary": "This feed is close to the conformance mark. 1 validator error to resolve. Service data expired 1932 days ago. States wheelchair access on 0% of stops and 0% of trips; the mark needs 90% of each." }, "feed": { "license_note": "No stated data license in the Mobility Database; verify before publishing.", "reachable": true, "sha256": "32ccc9c117b38aadc6be1e8903dac03e4b9fb2aac3d4df8c5a50198bcdc1886b", "size_bytes": 1572784, "static_url": "https://www.matatransit.com/assets/2/6/Memphis_TN_transitfeed2.zip" }, "fetch": { "final_url": "https://www.matatransit.com/assets/2/6/Memphis_TN_transitfeed2.zip", "max_attempts": 4, "reader_archive_profile": "raw-v1", "source": "origin", "user_agent": "Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/125.0.0.0 Safari/537.36" }, "generated_at": "2026-07-25T00:00:00+00:00", "geo": { "bbox": [ -90.12735, 35.00161, -89.75445, 35.26926 ], "lat": 35.12091, "lon": -89.99059, "stop_count": 3508 }, "mode_profile": { "ferry_only": false, "graded": false, "has_ferry": false, "is_multimodal": false, "measured": true, "modes": [ { "key": "bus", "label": "Bus", "route_count": 33, "trip_count": 2599, "trip_share_pct": 100.0 } ], "primary_mode": "bus", "primary_mode_label": "Bus", "route_count": 33, "trip_count": 2599 }, "ntd_id_alignment": { "detail": "This feed provides agency_id. For RY2026, keep one stable value for each NTD reporter represented in the feed and crosswalk it on the P-50 form. The value does not need to equal the five-digit NTD ID; we do not have that ID on file, so the optional equality comparison is not checked yet.", "feed_agency_ids": [ "MATA" ], "status": "unknown" }, "ntd_readiness": { "pillars": [ { "detail": "Published at a public URL.", "key": "published", "status": "ready" }, { "detail": "1 validator error to resolve.", "key": "valid", "status": "at_risk" }, { "detail": "Service data expired 1932 days ago, so FTA would find the link out of date.", "key": "current", "status": "not_ready" }, { "detail": "agency.txt provides agency_id. For RY2026, keep one stable value for each NTD reporter represented in the feed and crosswalk each value on the P-50 form.", "key": "agency_id", "status": "ready" } ], "status": "not_ready", "summary": "Resolve this before you certify on the D-10. 1 validator error to resolve. Service data expired 1932 days ago, so FTA would find the link out of date." }, "overall": { "grade": "F", "margin_to_lower_band": 27.4, "margin_to_next_band": 32.6, "score": 27.4 }, "recommendations": [ { "category": "accessibility", "code": "scorecard_route_color_low_contrast", "count": 3, "effort": "A per-route color setting in your scheduling software.", "fix": "Adjust route_color or route_text_color so each pair clears 4.5:1. Often switching the text between black and white is enough.", "owner": "Likely your export tool", "points": 0.0, "severity": "WARNING", "what": "3 route badge(s) pair a color and text color below the WCAG 4.5:1 contrast bar (01, 12, 22).", "why": "Low-contrast route badges are hard to read for riders with low vision and wash out on a phone screen in sunlight at the stop." }, { "category": "accessibility", "code": "scorecard_stop_name_needs_tts", "count": 3489, "effort": "A short text field per affected stop; start with the busiest.", "fix": "Add tts_stop_name with the spoken form, e.g. 'Main Street and Second Avenue', for the affected stops.", "owner": "", "points": 0.0, "severity": "INFO", "what": "3489 stop name(s) use abbreviations or symbols a screen reader may mispronounce, with no spoken form set (\"YALE@COVINGTON PIKE\", \"AIRWAYS BLVD@KETCHUM\", \"CLEVELAND@MADISON\", and more).", "why": "Riders who use a screen reader hear the raw name, so 'Main St & 2nd Ave' can come out as 'Main saint' or drop the ampersand." } ], "recompute": { "as_of": "2026-08-01", "feed_fetched_date": "2026-07-31", "kind": "freshness" }, "routability": { "boardable_stops": 3508, "findings": [], "orphan_stops": 0, "single_stop_trips": 0, "trips_total": 2599 }, "route_map": { "drawn_route_count": 33, "has_shapes": true, "path": "data/artifacts/memphis-area-transit-authority/geometry.geojson", "route_count": 33, "routes": [ { "color": "00FF00", "color_name": "green", "has_shape": true, "id": "5134", "label": "04", "long": "WALKER", "short": "04", "text_color": "000000", "type_label": "Bus" }, { "color": "008000", "color_name": "green", "has_shape": true, "id": "5135", "label": "01", "long": "UNION", "short": "01", "text_color": "000000", "type_label": "Bus" }, { "color": "FF00FF", "color_name": "pink", "has_shape": true, "id": "5137", "label": "07", "long": "SHELBY & HOLMES", "short": "07", "text_color": "000000", "type_label": "Bus" }, { "color": "8080FF", "color_name": "purple", "has_shape": true, "id": "5138", "label": "08", "long": "CHELSEA & HIGHLAND", "short": "08", "text_color": "000000", "type_label": "Bus" }, { "color": "FF80C0", "color_name": "pink", "has_shape": true, "id": "5140", "label": "100", "long": "Trolley Main Line", "short": "100", "text_color": "000000", "type_label": "Bus" }, { "color": "FF80C0", "color_name": "pink", "has_shape": true, "id": "5141", "label": "101", "long": "Trolley Riverfront Line", "short": "101", "text_color": "000000", "type_label": "Bus" }, { "color": "FF80C0", "color_name": "pink", "has_shape": true, "id": "5142", "label": "102", "long": "Trolley Madison Line", "short": "102", "text_color": "000000", "type_label": "Bus" }, { "color": "EF7EA0", "color_name": "pink", "has_shape": true, "id": "5143", "label": "11", "long": "FRAYSER", "short": "11", "text_color": "000000", "type_label": "Bus" }, { "color": "008080", "color_name": "teal", "has_shape": true, "id": "5144", "label": "12", "long": "MALLORY", "short": "12", "text_color": "000000", "type_label": "Bus" }, { "color": "B8FEE9", "color_name": "white", "has_shape": true, "id": "5145", "label": "13", "long": "LAUDERDALE", "short": "13", "text_color": "000000", "type_label": "Bus" }, { "color": "FF8040", "color_name": "orange", "has_shape": true, "id": "5148", "label": "19", "long": "VOLLINTINE", "short": "19", "text_color": "000000", "type_label": "Bus" }, { "color": "008000", "color_name": "green", "has_shape": true, "id": "5150", "label": "22", "long": "RAINES", "short": "22", "text_color": "000000", "type_label": "Bus" }, { "color": "FF8040", "color_name": "orange", "has_shape": true, "id": "5151", "label": "26", "long": "HICKORY HILL", "short": "26", "text_color": "000000", "type_label": "Bus" }, { "color": "FF8000", "color_name": "orange", "has_shape": true, "id": "5152", "label": "28", "long": "AIRPORT", "short": "28", "text_color": "000000", "type_label": "Bus" }, { "color": "FF8040", "color_name": "orange", "has_shape": true, "id": "5154", "label": "30", "long": "BROOKS", "short": "30", "text_color": "000000", "type_label": "Bus" }, { "color": "FF8000", "color_name": "orange", "has_shape": true, "id": "5156", "label": "32", "long": "HOLLYWOOD & HAWKINS MILL", "short": "32", "text_color": "000000", "type_label": "Bus" }, { "color": "FF8040", "color_name": "orange", "has_shape": true, "id": "5157", "label": "34", "long": "CENTRAL & WALNUT GROVE", "short": "34", "text_color": "000000", "type_label": "Bus" }, { "color": "FF8040", "color_name": "orange", "has_shape": true, "id": "5160", "label": "36", "long": "LAMAR", "short": "36", "text_color": "000000", "type_label": "Bus" }, { "color": "FF8000", "color_name": "orange", "has_shape": true, "id": "5163", "label": "39", "long": "SOUTH THIRD", "short": "39", "text_color": "000000", "type_label": "Bus" }, { "color": "FF8040", "color_name": "orange", "has_shape": true, "id": "5164", "label": "40", "long": "STAGE", "short": "40", "text_color": "000000", "type_label": "Bus" }, { "color": "FF8000", "color_name": "orange", "has_shape": true, "id": "5166", "label": "42", "long": "CROSSTOWN", "short": "42", "text_color": "000000", "type_label": "Bus" }, { "color": "FF8000", "color_name": "orange", "has_shape": true, "id": "5170", "label": "50", "long": "POPLAR", "short": "50", "text_color": "000000", "type_label": "Bus" }, { "color": "FF8000", "color_name": "orange", "has_shape": true, "id": "5171", "label": "500", "long": "GROOVE SHUTTLE", "short": "500", "text_color": "000000", "type_label": "Bus" }, { "color": "00FF40", "color_name": "green", "has_shape": true, "id": "5172", "label": "52", "long": "JACKSON", "short": "52", "text_color": "000000", "type_label": "Bus" }, { "color": "FF8000", "color_name": "orange", "has_shape": true, "id": "5173", "label": "53", "long": "SUMMER", "short": "53", "text_color": "000000", "type_label": "Bus" }, { "color": "00FF40", "color_name": "green", "has_shape": true, "id": "5175", "label": "57", "long": "PARK", "short": "57", "text_color": "000000", "type_label": "Bus" }, { "color": "FF8000", "color_name": "orange", "has_shape": true, "id": "5177", "label": "69", "long": "WINCHESTER", "short": "69", "text_color": "000000", "type_label": "Bus" }, { "color": "00FF00", "color_name": "green", "has_shape": true, "id": "5181", "label": "02", "long": "MADISON", "short": "02", "text_color": "000000", "type_label": "Bus" }, { "color": "FF9FFF", "color_name": "white", "has_shape": true, "id": "5182", "label": "06", "long": "NORTHAVEN", "short": "06", "text_color": "000000", "type_label": "Bus" }, { "color": "A0A0A4", "color_name": "gray", "has_shape": true, "id": "5183", "label": "38", "long": "BOXTOWN", "short": "38", "text_color": "000000", "type_label": "Bus" }, { "color": "FF8000", "color_name": "orange", "has_shape": true, "id": "5184", "label": "82", "long": "GERMANTOWN", "short": "82", "text_color": "000000", "type_label": "Bus" }, { "color": "FF8040", "color_name": "orange", "has_shape": true, "id": "5185", "label": "31", "long": "FIRESTONE", "short": "31", "text_color": "000000", "type_label": "Bus" }, { "color": "FF0000", "color_name": "red", "has_shape": true, "id": "5186", "label": "37", "long": "PERKINS", "short": "37", "text_color": "000000", "type_label": "Bus" } ], "stop_count": 3508, "stop_points_capped": true }, "rubric_version": "1.3", "schema_version": "1.17", "scoring_profile": { "id": "gtfs-scorecard-1.3", "provenance": "GTFS Scorecard's project-authored weights, deductions, thresholds, grade bands, and fix ranking, informed by the California Transit Data Guidelines and the MobilityData gtfs-validator. It is not a worldwide standard or a compliance determination.", "rubric_version": "1.3" }, "shapes_readiness": { "detail": "All 2599 trips have a shape in shapes.txt.", "status": "ready", "total_trips": 2599, "trips_with_shape": 2599 }, "snapshot_date": "2026-08-01", "top_fixes": [ { "code": "scorecard_feed_expired", "count": 1, "effort": "Usually one export setting; export on a schedule so it never lapses again.", "fix": "Re-export the feed with a calendar that reaches further out, and set feed_info feed_end_date past your next service change.", "owner": "Likely your export tool", "points": 100.0, "rank": 1, "severity": "ERROR", "what": "Service data ended 1939 day(s) ago.", "why": "When the calendar runs out, trip planners stop showing this agency even though the buses are still running. Riders are told the service does not exist." }, { "code": "equal_shape_distance_diff_coordinates", "count": 2, "effort": "Varies.", "fix": "Review the rule documentation for 'equal_shape_distance_diff_coordinates' at https://gtfs-validator.mobilitydata.org/rules.html and check the flagged rows in your feed.", "owner": "", "points": 12.0, "rank": 2, "severity": "ERROR", "what": "Equal shape distance diff coordinates (flagged by the MobilityData validator).", "why": "See the linked rule for what this affects." }, { "code": "scorecard_wheelchair_boarding_unknown", "count": 3508, "effort": "A column in stops.txt; your scheduling software likely has it.", "fix": "Set wheelchair_boarding to 1 (accessible) or 2 (not accessible) for every stop. A field survey can start with the busiest stops.", "owner": "Likely your team", "points": 25.0, "rank": 3, "severity": "WARNING", "what": "3508 of 3508 stops don't say whether a wheelchair user can board there.", "why": "Riders who use wheelchairs can't plan a trip when accessibility is marked 'unknown'; apps show no information at all." } ], "validator_version": "8.0.1" }