{
  "agency": {
    "id": "hawai-i-mass-transit-agency-hele-on-bus",
    "name": "Hawai'i Mass Transit Agency (Hele-On Bus)"
  },
  "autofix": {
    "available": true,
    "download_path": "data/artifacts/hawai-i-mass-transit-agency-hele-on-bus/corrected.zip",
    "download_url": "https://d14aimrgrbaz2a.cloudfront.net/data/artifacts/hawai-i-mass-transit-agency-hele-on-bus/corrected.zip",
    "fixes": [
      {
        "code": "autofix_route_name_case",
        "count": 26,
        "examples": [
          "HILO KONA -> Hilo Kona",
          "BLUE LINE HILO / KAILUA-KONA -> Blue Line Hilo / Kailua-kona",
          "HILO / OCEAN VIEW -> Hilo / Ocean View"
        ],
        "label": "Recased shouting route names"
      }
    ],
    "total": 26
  },
  "categories": {
    "completeness": {
      "details": {
        "accessibility": {
          "measures": "presence_not_usability",
          "score": 37.5,
          "stops_marked_accessible_pct": 0.0,
          "stops_marked_not_accessible_pct": 0.0,
          "stops_stated_pct": 0.0,
          "trips_stated_pct": 100.0
        },
        "accessibility_measures": "presence_not_usability",
        "cemv": {
          "declared": false,
          "supported": false
        },
        "components": {
          "contact": 15.0,
          "fares": 15.0,
          "headsigns": 15.0,
          "stop_names": 15.0,
          "wheelchair_stops": 0.0,
          "wheelchair_trips": 15.0
        },
        "fare_free": false,
        "fares": {
          "applied": true,
          "has_leg_rules": false,
          "has_products": false,
          "has_transfer_rules": false,
          "model": "legacy",
          "product_count": 0
        },
        "flex": {
          "booking_reachable": false,
          "booking_rule_count": 0,
          "has_booking_rules": false,
          "has_flex": false
        },
        "has_fares": true,
        "headsign_pct": 100.0,
        "mixed_case_stop_name_pct": 100.0,
        "pathways": {
          "has_entrances": false,
          "has_levels": false,
          "has_pathways": false,
          "has_stations": false,
          "has_step_free": false,
          "pathway_count": 0
        },
        "stops": 388,
        "trips": 499,
        "wheelchair_accessible_pct": 100.0,
        "wheelchair_boarding_pct": 0.0,
        "wheelchair_marked_accessible_pct": 0.0,
        "wheelchair_marked_not_accessible_pct": 0.0
      },
      "findings": [
        {
          "code": "scorecard_wheelchair_boarding_unknown",
          "count": 388,
          "effort": "A column in stops.txt; your scheduling software likely has it.",
          "fix": "Set wheelchair_boarding to 1 (accessible) or 2 (not accessible) for every stop. A field survey can start with the busiest stops.",
          "owner": "Likely your team",
          "points": 25.0,
          "severity": "WARNING",
          "what": "388 of 388 stops don't say whether a wheelchair user can board there.",
          "why": "Riders who use wheelchairs can't plan a trip when accessibility is marked 'unknown'; apps show no information at all."
        }
      ],
      "name": "completeness",
      "score": 75.0,
      "status": "measured",
      "summary": "0% of stops state wheelchair accessibility (0% marked accessible, 0% marked not accessible). This measures what the feed publishes, not whether a stop is physically usable. Fare data is published.",
      "weight": 0.25
    },
    "correctness": {
      "details": {
        "distinct_codes": 8,
        "instances_by_severity": {
          "ERROR": 0,
          "INFO": 6,
          "WARNING": 737
        },
        "validator_version": "8.0.1"
      },
      "findings": [
        {
          "code": "mixed_case_recommended_field",
          "count": 667,
          "effort": "Often a bulk fix in your scheduling software.",
          "fix": "Use mixed case for stop names and headsigns (e.g. 'Main St & 2nd Ave', not 'MAIN ST & 2ND AVE').",
          "owner": "Likely your export tool",
          "points": 8.0,
          "severity": "WARNING",
          "what": "Some rider-facing names are in ALL CAPS or all lowercase.",
          "why": "ALL-CAPS stop and headsign names are harder to read in apps and are read awkwardly by screen readers."
        },
        {
          "code": "fast_travel_between_consecutive_stops",
          "count": 50,
          "effort": "A few minutes per flagged trip.",
          "fix": "Check the flagged stop times for transposed minutes.",
          "owner": "",
          "points": 6.0,
          "severity": "WARNING",
          "what": "Some scheduled trips move faster between stops than a bus can.",
          "why": "Usually a typo'd stop time; riders get arrival times no bus can meet."
        },
        {
          "code": "expired_calendar",
          "count": 12,
          "effort": "One setting in most export tools.",
          "fix": "Remove past service periods the next time you export the feed.",
          "owner": "Likely your export tool",
          "points": 6.0,
          "severity": "WARNING",
          "what": "Some service calendars in the feed have already ended.",
          "why": "Expired calendars are dead weight and can hide real schedule problems from your staff and vendors."
        },
        {
          "code": "fast_travel_between_far_stops",
          "count": 6,
          "effort": "Varies.",
          "fix": "Review the rule documentation for 'fast_travel_between_far_stops' at https://gtfs-validator.mobilitydata.org/rules.html and check the flagged rows in your feed.",
          "owner": "",
          "points": 6.0,
          "severity": "WARNING",
          "what": "Fast travel between far stops (flagged by the MobilityData validator).",
          "why": "See the linked rule for what this affects."
        },
        {
          "code": "feed_expiration_date7_days",
          "count": 1,
          "effort": "Usually a re-export from your scheduling software.",
          "fix": "Export and publish an updated GTFS feed that covers at least the next 30 days of service.",
          "owner": "Likely your export tool",
          "points": 4.0,
          "severity": "WARNING",
          "what": "This feed's service calendar runs out within the next 7 days.",
          "why": "When the calendar ends, Google Maps and other trip planners drop your agency entirely. Riders see no service at all."
        },
        {
          "code": "trip_coverage_not_active_for_next7_days",
          "count": 1,
          "effort": "One setting in most export tools.",
          "fix": "Trim past service periods the next time you export.",
          "owner": "Likely your export tool",
          "points": 4.0,
          "severity": "WARNING",
          "what": "Many of the feed's trips don't run at all in the next 7 days.",
          "why": "It usually means old service periods are still in the export, making the feed bigger and harder to check."
        },
        {
          "code": "big_gap_in_service",
          "count": 4,
          "effort": "Varies.",
          "fix": "Review the rule documentation for 'big_gap_in_service' at https://gtfs-validator.mobilitydata.org/rules.html and check the flagged rows in your feed.",
          "owner": "",
          "points": 0.5,
          "severity": "INFO",
          "what": "Big gap in service (flagged by the MobilityData validator).",
          "why": "See the linked rule for what this affects."
        },
        {
          "code": "unknown_column",
          "count": 2,
          "effort": "A quick look at the flagged files.",
          "fix": "Check the flagged column names for misspellings of standard GTFS fields; remove them if they are vendor extras.",
          "owner": "",
          "points": 0.5,
          "severity": "INFO",
          "what": "Some files contain columns that are not part of the GTFS spec.",
          "why": "Harmless to riders, but apps ignore these columns and they can hide typos in real column names."
        }
      ],
      "name": "correctness",
      "score": 65.0,
      "status": "measured",
      "summary": "The MobilityData validator flagged 8 kinds of issue across 743 instances (0 error, 737 warning, 6 informational).",
      "weight": 0.35
    },
    "freshness": {
      "details": {
        "days_until_expiry": -927,
        "feed_end_date": "2023-12-31",
        "feed_start_date": "2022-10-23",
        "feed_version": "20220108",
        "has_feed_info": true,
        "last_service_date": "2023-12-25",
        "seasonal_boundary": false,
        "service_type": "fixed"
      },
      "findings": [
        {
          "code": "scorecard_feed_expired",
          "count": 1,
          "effort": "Usually one export setting; export on a schedule so it never lapses again.",
          "fix": "Re-export the feed with a calendar that reaches further out, and set feed_info feed_end_date past your next service change.",
          "owner": "Likely your export tool",
          "points": 100.0,
          "severity": "ERROR",
          "what": "Service data ended 927 day(s) ago.",
          "why": "When the calendar runs out, trip planners stop showing this agency even though the buses are still running. Riders are told the service does not exist."
        }
      ],
      "name": "freshness",
      "score": 0.0,
      "status": "measured",
      "summary": "Service data ended 927 day(s) ago. Trip planners have likely already dropped this feed.",
      "weight": 0.2
    },
    "realtime": {
      "name": "realtime",
      "status": "not_yet_measured",
      "summary": "Not scored yet. Nothing here counts against the grade.",
      "weight": 0.2
    }
  },
  "confidence": {
    "feed_age_days": 0,
    "fetch_source": "mirror",
    "level": "provisional",
    "measured_categories": 3,
    "notes": [
      "Realtime quality was not measured this run. It does not count against the grade.",
      "The agency's own feed URL was unreachable, so the Mobility Database's hosted mirror copy was scored instead."
    ],
    "rt_windows": 0,
    "total_categories": 4
  },
  "conformance": {
    "awarded": false,
    "criteria": [
      {
        "detail": "Passes validation with no errors.",
        "key": "valid",
        "met": true
      },
      {
        "detail": "Service data expired 926 days ago.",
        "key": "current",
        "met": false
      },
      {
        "detail": "States wheelchair access on 0% of stops and 100% of trips; the mark needs 90% of each.",
        "key": "accessible",
        "met": false
      }
    ],
    "status": "not_yet",
    "summary": "This feed is close to the conformance mark. Service data expired 926 days ago. States wheelchair access on 0% of stops and 100% of trips; the mark needs 90% of each."
  },
  "feed": {
    "license_note": "No stated data license in the Mobility Database; verify before publishing.",
    "reachable": true,
    "sha256": "871f88ee4d2aef10dc4d37d4b4034dca375c38c57bf79307ac1a06c6174ae6b4",
    "size_bytes": 763170,
    "static_url": "http://www.heleonbus.org/transit-info-and-statistics/MTA_FEED4.zip"
  },
  "fetch": {
    "final_url": "https://storage.googleapis.com/storage/v1/b/mdb-latest/o/us-hawaii-hawaii-mass-transit-agency-hele-on-bus-gtfs-557.zip?alt=media",
    "max_attempts": 1,
    "origin_error": "HTTPError",
    "source": "mirror",
    "user_agent": "Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/125.0.0.0 Safari/537.36"
  },
  "generated_at": "2026-07-08T00:00:00+00:00",
  "geo": {
    "bbox": [
      -156.04049,
      19.06028,
      -154.88978,
      20.2381
    ],
    "lat": 19.6404,
    "lon": -155.12362,
    "stop_count": 388
  },
  "ntd_id_alignment": {
    "detail": "Setting your GTFS agency_id to your five-digit NTD ID is an optional way to line a feed up with its National Transit Database record. FTA links the two on your P-50 form, so it is not a required feed change. We don't have your NTD ID on file, so this is not checked yet.",
    "feed_agency_ids": [
      "1"
    ],
    "status": "unknown"
  },
  "ntd_readiness": {
    "pillars": [
      {
        "detail": "Published at a public URL.",
        "key": "published",
        "status": "ready"
      },
      {
        "detail": "Passes validation with no errors.",
        "key": "valid",
        "status": "ready"
      },
      {
        "detail": "Service data expired 926 days ago, so FTA would find the link out of date.",
        "key": "current",
        "status": "not_ready"
      }
    ],
    "status": "not_ready",
    "summary": "Resolve this before you certify on the D-10. Service data expired 926 days ago, so FTA would find the link out of date."
  },
  "overall": {
    "grade": "F",
    "margin_to_lower_band": 51.9,
    "margin_to_next_band": 8.1,
    "score": 51.9
  },
  "recommendations": [
    {
      "code": "scorecard_route_color_low_contrast",
      "count": 5,
      "effort": "A per-route color setting in your scheduling software.",
      "fix": "Adjust route_color or route_text_color so each pair clears 4.5:1. Often switching the text between black and white is enough.",
      "owner": "Likely your export tool",
      "points": 0.0,
      "severity": "WARNING",
      "what": "5 route badge(s) pair a color and text color below the WCAG 4.5:1 contrast bar (10, 11, 40, 201, 202).",
      "why": "Low-contrast route badges are hard to read for riders with low vision and wash out on a phone screen in sunlight at the stop."
    },
    {
      "code": "scorecard_stop_name_needs_tts",
      "count": 295,
      "effort": "A short text field per affected stop; start with the busiest.",
      "fix": "Add tts_stop_name with the spoken form, e.g. 'Main Street and Second Avenue', for the affected stops.",
      "owner": "",
      "points": 0.0,
      "severity": "INFO",
      "what": "295 stop name(s) use abbreviations or symbols a screen reader may mispronounce, with no spoken form set (\"Mo'oheau Bus Terminal (329 Kamehameha Ave)\", \"Aupuni Street @ Pauahi Street (Aupuni Center County Building)\", \"Kilauea Avenue @ Across Kohala Street (Across from Hilo Shopping Center)\", and more).",
      "why": "Riders who use a screen reader hear the raw name, so 'Main St & 2nd Ave' can come out as 'Main saint' or drop the ampersand."
    }
  ],
  "recompute": {
    "as_of": "2026-07-09",
    "feed_fetched_date": "2026-07-08",
    "kind": "freshness"
  },
  "routability": {
    "boardable_stops": 388,
    "findings": [],
    "orphan_stops": 0,
    "single_stop_trips": 0,
    "trips_total": 499
  },
  "route_map": {
    "drawn_route_count": 26,
    "has_shapes": true,
    "path": "data/artifacts/hawai-i-mass-transit-agency-hele-on-bus/geometry.geojson",
    "route_count": 26,
    "routes": [
      {
        "color": "FFCC99",
        "color_name": "white",
        "has_shape": true,
        "id": "1",
        "label": "1",
        "long": "HILO KONA",
        "short": "1",
        "text_color": "000000",
        "type_label": "Bus"
      },
      {
        "color": "E36C09",
        "color_name": "orange",
        "has_shape": true,
        "id": "10",
        "label": "10",
        "long": "HILO / OCEAN VIEW",
        "short": "10",
        "text_color": "FFFFFF",
        "type_label": "Bus"
      },
      {
        "color": "CCC0D9",
        "color_name": "white",
        "has_shape": true,
        "id": "101",
        "label": "101",
        "long": "INTRA HILO KEAUKAHA",
        "short": "101",
        "text_color": "000000",
        "type_label": "Bus"
      },
      {
        "color": "5F497A",
        "color_name": "purple",
        "has_shape": true,
        "id": "102",
        "label": "102",
        "long": "INTRA HILO KAUMANA",
        "short": "102",
        "text_color": "FFFFFF",
        "type_label": "Bus"
      },
      {
        "color": "8064A2",
        "color_name": "purple",
        "has_shape": true,
        "id": "103",
        "label": "103",
        "long": "INTRA HILO WAIAKEA UKA",
        "short": "103",
        "text_color": "FFFFFF",
        "type_label": "Bus"
      },
      {
        "color": "E5DFEC",
        "color_name": "white",
        "has_shape": true,
        "id": "104",
        "label": "104",
        "long": "INTRA HILO MOHOULI",
        "short": "104",
        "text_color": "000000",
        "type_label": "Bus"
      },
      {
        "color": "FF0000",
        "color_name": "red",
        "has_shape": true,
        "id": "11",
        "label": "11",
        "long": "RED LINE HILO / VOLCANO",
        "short": "11",
        "text_color": "FFFFFF",
        "type_label": "Bus"
      },
      {
        "color": "FCD5B4",
        "color_name": "white",
        "has_shape": true,
        "id": "12",
        "label": "12",
        "long": "VOLCANO/OCEAN VIEW",
        "short": "12",
        "text_color": "000000",
        "type_label": "Bus"
      },
      {
        "color": "0000FF",
        "color_name": "blue",
        "has_shape": true,
        "id": "2",
        "label": "2",
        "long": "BLUE LINE HILO / KAILUA-KONA",
        "short": "2",
        "text_color": "FFFFFF",
        "type_label": "Bus"
      },
      {
        "color": "FF00FF",
        "color_name": "pink",
        "has_shape": true,
        "id": "201",
        "label": "201",
        "long": "KONA TROLLEY",
        "short": "201",
        "text_color": "FFFFFF",
        "type_label": "Bus"
      },
      {
        "color": "FF00FF",
        "color_name": "pink",
        "has_shape": true,
        "id": "202",
        "label": "202",
        "long": "CENTRAL KAILUA-KONA",
        "short": "202",
        "text_color": "FFFFFF",
        "type_label": "Bus"
      },
      {
        "color": "E6B8B7",
        "color_name": "white",
        "has_shape": true,
        "id": "203",
        "label": "203",
        "long": "NORTH KAILUA-KONA",
        "short": "203",
        "text_color": "000000",
        "type_label": "Bus"
      },
      {
        "color": "993366",
        "color_name": "brown",
        "has_shape": true,
        "id": "204",
        "label": "204",
        "long": "SOUTH KONA/CAPTAIN COOK",
        "short": "204",
        "text_color": "FFFFFF",
        "type_label": "Bus"
      },
      {
        "color": "3366FF",
        "color_name": "blue",
        "has_shape": true,
        "id": "301",
        "label": "301",
        "long": "WAIMEA SHUTTLE",
        "short": "301",
        "text_color": "FFFFFF",
        "type_label": "Bus"
      },
      {
        "color": "548DD4",
        "color_name": "teal",
        "has_shape": true,
        "id": "40",
        "label": "40",
        "long": "PAHOA",
        "short": "40",
        "text_color": "FFFFFF",
        "type_label": "Bus"
      },
      {
        "color": "800080",
        "color_name": "purple",
        "has_shape": true,
        "id": "401",
        "label": "401",
        "long": "HAWAIIAN BEACHES NANAWALE KALAPANA",
        "short": "401",
        "text_color": "FFFFFF",
        "type_label": "Bus"
      },
      {
        "color": "E5B8B7",
        "color_name": "white",
        "has_shape": true,
        "id": "402",
        "label": "402",
        "long": "HAWAIIAN PARADISE PARK ORCHIDLAND HAWAIIAN ACRES AINALOA",
        "short": "402",
        "text_color": "000000",
        "type_label": "Bus"
      },
      {
        "color": "C0504D",
        "color_name": "brown",
        "has_shape": true,
        "id": "403",
        "label": "403",
        "long": "FERN ACRES",
        "short": "403",
        "text_color": "FFFFFF",
        "type_label": "Bus"
      },
      {
        "color": "FFC000",
        "color_name": "yellow",
        "has_shape": true,
        "id": "502",
        "label": "502",
        "long": "WAIKOLA VILLAGE TRIPPER",
        "short": "502",
        "text_color": "000000",
        "type_label": "Bus"
      },
      {
        "color": "FFC000",
        "color_name": "yellow",
        "has_shape": true,
        "id": "504",
        "label": "504",
        "long": "KEALAKEKUA TRIPPER",
        "short": "504",
        "text_color": "000000",
        "type_label": "Bus"
      },
      {
        "color": "00CCFF",
        "color_name": "teal",
        "has_shape": true,
        "id": "60",
        "label": "60",
        "long": "HILO WAIMEA",
        "short": "60",
        "text_color": "000000",
        "type_label": "Bus"
      },
      {
        "color": "E5B8B7",
        "color_name": "white",
        "has_shape": true,
        "id": "70",
        "label": "70",
        "long": "NORTH KOHALA SOUTH KOHALA RESORTS",
        "short": "70",
        "text_color": "000000",
        "type_label": "Bus"
      },
      {
        "color": "C2D69B",
        "color_name": "white",
        "has_shape": true,
        "id": "75",
        "label": "75",
        "long": "NORTH KOHALA WAIKOLOA VILLAGE KONA",
        "short": "75",
        "text_color": "000000",
        "type_label": "Bus"
      },
      {
        "color": "008000",
        "color_name": "green",
        "has_shape": true,
        "id": "76",
        "label": "76",
        "long": "GREENLINE HONOKAA KONA",
        "short": "76",
        "text_color": "FFFFFF",
        "type_label": "Bus"
      },
      {
        "color": "FFFF00",
        "color_name": "yellow",
        "has_shape": true,
        "id": "80",
        "label": "80",
        "long": "HILO SOUTH KOHALA RESORTS",
        "short": "80",
        "text_color": "000000",
        "type_label": "Bus"
      },
      {
        "color": "8064A2",
        "color_name": "purple",
        "has_shape": true,
        "id": "90",
        "label": "90",
        "long": "PAHALA SOUTH KOHALA RESORTS",
        "short": "90",
        "text_color": "FFFFFF",
        "type_label": "Bus"
      }
    ],
    "stop_count": 388,
    "stop_points_capped": false
  },
  "rubric_version": "1.1",
  "schema_version": "1.7",
  "shapes_readiness": {
    "detail": "All 499 trips have a shape in shapes.txt.",
    "status": "ready",
    "total_trips": 499,
    "trips_with_shape": 499
  },
  "snapshot_date": "2026-07-09",
  "top_fixes": [
    {
      "code": "scorecard_feed_expired",
      "count": 1,
      "effort": "Usually one export setting; export on a schedule so it never lapses again.",
      "fix": "Re-export the feed with a calendar that reaches further out, and set feed_info feed_end_date past your next service change.",
      "owner": "Likely your export tool",
      "points": 100.0,
      "rank": 1,
      "severity": "ERROR",
      "what": "Service data ended 927 day(s) ago.",
      "why": "When the calendar runs out, trip planners stop showing this agency even though the buses are still running. Riders are told the service does not exist."
    },
    {
      "code": "scorecard_wheelchair_boarding_unknown",
      "count": 388,
      "effort": "A column in stops.txt; your scheduling software likely has it.",
      "fix": "Set wheelchair_boarding to 1 (accessible) or 2 (not accessible) for every stop. A field survey can start with the busiest stops.",
      "owner": "Likely your team",
      "points": 25.0,
      "rank": 2,
      "severity": "WARNING",
      "what": "388 of 388 stops don't say whether a wheelchair user can board there.",
      "why": "Riders who use wheelchairs can't plan a trip when accessibility is marked 'unknown'; apps show no information at all."
    },
    {
      "code": "mixed_case_recommended_field",
      "count": 667,
      "effort": "Often a bulk fix in your scheduling software.",
      "fix": "Use mixed case for stop names and headsigns (e.g. 'Main St & 2nd Ave', not 'MAIN ST & 2ND AVE').",
      "owner": "Likely your export tool",
      "points": 8.0,
      "rank": 3,
      "severity": "WARNING",
      "what": "Some rider-facing names are in ALL CAPS or all lowercase.",
      "why": "ALL-CAPS stop and headsign names are harder to read in apps and are read awkwardly by screen readers."
    }
  ],
  "validator_version": "8.0.1"
}