{
  "agency": {
    "id": "citibus",
    "name": "Citibus",
    "subdivision_code": "US-TX",
    "subdivision_name": "Texas"
  },
  "categories": {
    "completeness": {
      "details": {
        "accessibility": {
          "measures": "presence_not_usability",
          "score": 0.1,
          "stops_marked_accessible_pct": 0.2,
          "stops_marked_not_accessible_pct": 0.0,
          "stops_stated_pct": 0.2,
          "trips_stated_pct": 0.0
        },
        "accessibility_measures": "presence_not_usability",
        "cemv": {
          "declared": false,
          "supported": false
        },
        "components": {
          "contact": 15.0,
          "fares": 15.0,
          "headsigns": 14.5,
          "stop_names": 15.0,
          "wheelchair_stops": 0.0,
          "wheelchair_trips": 0.0
        },
        "fare_free": false,
        "fares": {
          "applied": true,
          "has_leg_rules": false,
          "has_products": false,
          "has_transfer_rules": false,
          "model": "legacy",
          "product_count": 0
        },
        "flex": {
          "booking_reachable": false,
          "booking_rule_count": 0,
          "has_booking_rules": false,
          "has_flex": true
        },
        "has_fares": true,
        "headsign_applicable_trips": 774,
        "headsign_loop_exempt_trips": 0,
        "headsign_pct": 96.4,
        "headsign_scored_pct": 96.4,
        "mixed_case_stop_name_pct": 100.0,
        "pathways": {
          "has_entrances": false,
          "has_levels": false,
          "has_pathways": false,
          "has_stations": true,
          "has_step_free": false,
          "pathway_count": 0
        },
        "stops": 653,
        "translations": {
          "feed_lang": "en",
          "has_translations": false,
          "languages": [],
          "translated_tables": [],
          "translation_count": 0
        },
        "trips": 774,
        "wheelchair_accessible_pct": 0.0,
        "wheelchair_boarding_pct": 0.2,
        "wheelchair_marked_accessible_pct": 0.2,
        "wheelchair_marked_not_accessible_pct": 0.0
      },
      "findings": [
        {
          "code": "scorecard_wheelchair_boarding_unknown",
          "count": 652,
          "effort": "A column in stops.txt; your scheduling software likely has it.",
          "fix": "Set wheelchair_boarding to 1 (accessible) or 2 (not accessible) for every stop. A field survey can start with the busiest stops.",
          "owner": "Likely your team",
          "points": 25.0,
          "severity": "WARNING",
          "what": "652 of 653 stops don't say whether a wheelchair user can board there.",
          "why": "Riders who use wheelchairs can't plan a trip when accessibility is marked 'unknown'; apps show no information at all."
        },
        {
          "code": "scorecard_wheelchair_accessible_unknown",
          "count": 774,
          "effort": "A default or per-trip field in your export.",
          "fix": "Set wheelchair_accessible on every trip. If every vehicle is accessible, this may be one default; otherwise use the value for each trip.",
          "owner": "Likely your export tool",
          "points": 15.0,
          "severity": "WARNING",
          "what": "774 of 774 trips don't say whether the vehicle is wheelchair accessible.",
          "why": "Even with accessible stops, riders need to know the bus itself can take them."
        },
        {
          "code": "scorecard_missing_headsigns",
          "count": 28,
          "effort": "Usually one value per route pattern in your scheduling source.",
          "fix": "Add the destination, direction, or 'via' label riders actually see to trip_headsign. Do not copy the route name. If the label changes during the trip, use stop_headsign.",
          "owner": "",
          "points": 0.5,
          "severity": "WARNING",
          "what": "28 of 774 trips lack rider-facing destination or direction text.",
          "why": "When a route has multiple directions or patterns, the route name alone may not tell riders which service is coming."
        },
        {
          "code": "scorecard_flex_no_booking_rules",
          "count": 1,
          "effort": "A small file; one rule often covers the whole service.",
          "fix": "Add booking_rules.txt saying how far ahead and how to book (phone, app, or web).",
          "owner": "",
          "points": 0.0,
          "severity": "WARNING",
          "what": "This feed describes flexible (demand-responsive) service but has no booking_rules.txt.",
          "why": "Riders can see the service area but not how or when to reserve a trip, so they can't actually use the service."
        },
        {
          "code": "scorecard_station_no_pathways",
          "count": 1,
          "effort": "Worth it for multi-level or large stations; flat stops don't need it.",
          "fix": "Add pathways.txt connecting entrances, platforms, and any elevators, with a level for each.",
          "owner": "",
          "points": 0.0,
          "severity": "WARNING",
          "what": "This feed models stations or entrances but has no pathways.txt.",
          "why": "Trip planners can't guide riders through the station, and there is no step-free route information for wheelchair users."
        }
      ],
      "name": "completeness",
      "score": 59.5,
      "status": "measured",
      "summary": "0% of stops state wheelchair accessibility (0% marked accessible, 0% marked not accessible). This measures what the feed publishes, not whether a stop is physically usable. Fare data is published.",
      "weight": 0.25
    },
    "correctness": {
      "details": {
        "distinct_codes": 5,
        "instances_by_severity": {
          "ERROR": 0,
          "INFO": 45,
          "WARNING": 54
        },
        "validator_version": "8.0.1"
      },
      "findings": [
        {
          "code": "stop_without_stop_time",
          "count": 53,
          "effort": "A review pass in your scheduling software.",
          "fix": "Remove retired stops from the export, or add them back to the trips that should serve them.",
          "owner": "Likely your export tool",
          "points": 8.0,
          "severity": "WARNING",
          "what": "Some stops exist in the feed but no trip ever stops at them.",
          "why": "Riders may walk to a stop where no bus is scheduled to arrive."
        },
        {
          "code": "feed_expiration_date30_days",
          "count": 1,
          "effort": "Usually a re-export from your scheduling software.",
          "fix": "Schedule a feed re-export now so the new calendar is live well before the current one ends.",
          "owner": "Likely your export tool",
          "points": 4.0,
          "severity": "WARNING",
          "what": "This feed's service calendar runs out within the next 30 days.",
          "why": "If a new feed isn't published before it ends, trip planners will drop your agency and riders will see no service."
        },
        {
          "code": "unknown_column",
          "count": 34,
          "effort": "A quick look at the flagged files.",
          "fix": "Check the flagged column names for misspellings of standard GTFS fields; remove them if they are vendor extras.",
          "owner": "",
          "points": 0.8,
          "severity": "INFO",
          "what": "Some files contain columns that are not part of the GTFS spec.",
          "why": "Harmless to riders, but apps ignore these columns and they can hide typos in real column names."
        },
        {
          "code": "unknown_file",
          "count": 8,
          "effort": "A quick look at the flagged file.",
          "fix": "Check the flagged file name for a typo of a standard GTFS file. Remove it if it is a vendor extra.",
          "owner": "",
          "points": 0.8,
          "severity": "INFO",
          "what": "The feed includes a file that is not part of the GTFS spec.",
          "why": "Apps ignore files they don't know, and a stray file can hide a misspelled standard file name."
        },
        {
          "code": "service_window_outside_feed_period",
          "count": 3,
          "effort": "Two fields in feed_info.txt, or one export setting.",
          "fix": "Widen feed_start_date and feed_end_date to cover all service dates, or fix the dates that fall outside.",
          "owner": "Likely your export tool",
          "points": 0.5,
          "severity": "INFO",
          "what": "Some service dates fall outside the date window set in feed_info.txt.",
          "why": "feed_info.txt should span every day your service runs, so apps know when the data applies."
        }
      ],
      "name": "correctness",
      "score": 86.0,
      "status": "measured",
      "summary": "The MobilityData validator flagged 5 kinds of issue across 99 instances (0 error, 54 warning, 45 informational).",
      "weight": 0.35
    },
    "freshness": {
      "details": {
        "days_until_expiry": -15,
        "effective_expiry_date": "2026-08-08",
        "feed_end_date": "2026-08-08",
        "feed_start_date": "2026-07-14",
        "feed_version": "UTC: 14-Jul-2026 21:13",
        "has_feed_info": true,
        "last_service_date": "2027-02-07",
        "seasonal_boundary": false,
        "service_horizon_review_years": 10,
        "service_horizon_status": "within_review_threshold",
        "service_type": "fixed"
      },
      "findings": [
        {
          "code": "scorecard_feed_expired",
          "count": 1,
          "effort": "Usually one export setting; export on a schedule so it never lapses again.",
          "fix": "Re-export the feed with a calendar that reaches further out, and set feed_info feed_end_date past your next service change.",
          "owner": "Likely your export tool",
          "points": 100.0,
          "severity": "ERROR",
          "what": "Service data ended 15 day(s) ago.",
          "why": "When the calendar runs out, trip planners stop showing this agency even though the buses are still running. Riders are told the service does not exist."
        }
      ],
      "name": "freshness",
      "score": 0.0,
      "status": "measured",
      "summary": "Service data ended 15 day(s) ago. Trip planners have likely already dropped this feed.",
      "weight": 0.2
    },
    "realtime": {
      "name": "realtime",
      "status": "not_yet_measured",
      "summary": "Not scored yet. Nothing here counts against the grade.",
      "weight": 0.2
    }
  },
  "confidence": {
    "feed_age_days": 0,
    "fetch_source": "origin",
    "level": "medium",
    "measured_categories": 3,
    "notes": [
      "Realtime quality was not measured this run. It does not count against the grade.",
      "The feed was downloaded from the configured feed URL. Publisher ownership of that URL is not verified."
    ],
    "rt_windows": 0,
    "total_categories": 4
  },
  "conformance": {
    "awarded": false,
    "criteria": [
      {
        "detail": "Passes validation with no errors.",
        "key": "valid",
        "met": true
      },
      {
        "detail": "Service data expired 15 days ago.",
        "key": "current",
        "met": false
      },
      {
        "detail": "States wheelchair access on 0% of stops and 0% of trips; the mark needs 90% of each.",
        "key": "accessible",
        "met": false
      }
    ],
    "status": "not_yet",
    "summary": "Two requirements remain for this feed to earn the conformance mark. Service data expired 15 days ago. States wheelchair access on 0% of stops and 0% of trips; the mark needs 90% of each.",
    "version": 2
  },
  "feed": {
    "license_note": "No stated data license in the Mobility Database; verify before publishing.",
    "reachable": true,
    "sha256": "28247f85bffee18f31366b7dce43bd2fcce0cb11399c9aa17b718e267bf92ef8",
    "size_bytes": 386565,
    "source_provenance": "unverified",
    "static_url": "https://data.trilliumtransit.com/gtfs/lubbock-tx-us/lubbock-tx-us.zip"
  },
  "fetch": {
    "final_url": "https://data.trilliumtransit.com/gtfs/lubbock-tx-us/lubbock-tx-us.zip",
    "max_attempts": 4,
    "reader_archive_profile": "raw-v1",
    "source": "origin",
    "user_agent": "Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/125.0.0.0 Safari/537.36"
  },
  "generated_at": "2026-08-21T00:00:00+00:00",
  "geo": {
    "bbox": [
      -101.94837,
      33.51959,
      -101.79904,
      33.61624
    ],
    "lat": 33.57223,
    "lon": -101.8728,
    "stop_count": 653
  },
  "mode_profile": {
    "ferry_only": false,
    "graded": false,
    "has_ferry": false,
    "is_multimodal": false,
    "measured": true,
    "modes": [
      {
        "key": "bus",
        "label": "Bus",
        "route_count": 18,
        "trip_count": 774,
        "trip_share_pct": 100.0
      }
    ],
    "primary_mode": "bus",
    "primary_mode_label": "Bus",
    "route_count": 18,
    "trip_count": 774
  },
  "ntd_id_alignment": {
    "detail": "This feed provides agency_id. For RY2026, keep one stable value for each NTD reporter represented in the feed and crosswalk it on the P-50 form. The value does not need to equal the five-digit NTD ID; we do not have that ID on file, so the optional equality comparison is not checked yet.",
    "feed_agency_ids": [
      "31"
    ],
    "status": "unknown"
  },
  "ntd_readiness": {
    "pillars": [
      {
        "detail": "Published at a public URL.",
        "key": "published",
        "status": "ready"
      },
      {
        "detail": "Passes validation with no errors.",
        "key": "valid",
        "status": "ready"
      },
      {
        "detail": "Service data expired 13 days ago, so FTA would find the link out of date.",
        "key": "current",
        "status": "not_ready"
      },
      {
        "detail": "agency.txt provides agency_id. For RY2026, keep one stable value for each NTD reporter represented in the feed and crosswalk each value on the P-50 form.",
        "key": "agency_id",
        "status": "ready"
      }
    ],
    "status": "not_ready",
    "summary": "Resolve this before you certify on the D-10. Service data expired 13 days ago, so FTA would find the link out of date."
  },
  "overall": {
    "grade": "F",
    "margin_to_lower_band": 56.2,
    "margin_to_next_band": 3.8,
    "score": 56.2
  },
  "recommendations": [
    {
      "category": "flex",
      "code": "scorecard_flex_completeness_no_booking_rules",
      "count": 1,
      "effort": "A small file; one rule often covers the whole service.",
      "fix": "Add booking_rules.txt with how far ahead and how to reserve (phone, app, or web).",
      "owner": "",
      "points": 0.0,
      "severity": "WARNING",
      "what": "Flex zones are published but no booking_rules.txt is present.",
      "why": "Riders can see the service area but not how to book, so they can't complete a trip."
    },
    {
      "category": "accessibility",
      "code": "scorecard_route_color_low_contrast",
      "count": 7,
      "effort": "A per-route color setting in your scheduling software.",
      "fix": "Adjust route_color or route_text_color so each pair clears 4.5:1. Often switching the text between black and white is enough.",
      "owner": "Likely your export tool",
      "points": 0.0,
      "severity": "WARNING",
      "what": "7 route badge(s) pair a color and text color below the WCAG 4.5:1 contrast bar (42, 44, 6, 9, 14, and more).",
      "why": "Low-contrast route badges are hard to read for riders with low vision and wash out on a phone screen in sunlight at the stop."
    },
    {
      "category": "accessibility",
      "code": "scorecard_stop_name_needs_tts",
      "count": 579,
      "effort": "A short text field per affected stop; start with the busiest.",
      "fix": "Add tts_stop_name with the spoken form, e.g. 'Main Street and Second Avenue', for the affected stops.",
      "owner": "",
      "points": 0.0,
      "severity": "INFO",
      "what": "579 stop name(s) use abbreviations or symbols a screen reader may mispronounce, with no spoken form set (\"East 24th St. & Oak Ave\", \"16th St. & Guava Ave\", \"East Colgate St. & North Spruce Ave\", and more).",
      "why": "Riders who use a screen reader hear the raw name, so 'Main St & 2nd Ave' can come out as 'Main saint' or drop the ampersand."
    },
    {
      "category": "accessibility",
      "code": "scorecard_station_missing_step_free_data",
      "count": 2,
      "effort": "Worth it for multi-level or large stations; flat stops don't need it.",
      "fix": "Add pathways.txt connecting entrances, platforms, and elevators, and levels.txt for each floor, so the step-free route is described.",
      "owner": "",
      "points": 0.0,
      "severity": "WARNING",
      "what": "This feed models stations or entrances but has no pathways.txt and levels.txt.",
      "why": "Without pathways and levels, a wheelchair user can't tell whether a step-free route exists inside the station, and trip planners can't route anyone through it."
    }
  ],
  "recompute": {
    "as_of": "2026-08-23",
    "feed_fetched_date": "2026-08-22",
    "kind": "freshness"
  },
  "routability": {
    "boardable_stops": 652,
    "findings": [
      {
        "code": "scorecard_orphan_stops",
        "count": 53,
        "effort": "A cleanup pass in your scheduling software.",
        "fix": "Remove stops no route serves, or add the trips that should call at them.",
        "owner": "Likely your export tool",
        "points": 0.0,
        "severity": "INFO",
        "what": "53 of 652 boardable stops are never served by any trip.",
        "why": "Riders see these stops in apps and on the map but can never catch anything there, which erodes trust in the data."
      }
    ],
    "orphan_stops": 53,
    "single_stop_trips": 0,
    "trips_total": 774
  },
  "route_map": {
    "drawn_route_count": 18,
    "has_shapes": true,
    "path": "data/artifacts/citibus/geometry.geojson",
    "route_count": 18,
    "routes": [
      {
        "color": "FFE300",
        "color_name": "yellow",
        "has_shape": true,
        "id": "17089",
        "label": "50",
        "long": "West 4th Express",
        "short": "50",
        "text_color": "000000",
        "type_label": "Bus"
      },
      {
        "color": "7B318A",
        "color_name": "purple",
        "has_shape": true,
        "id": "664",
        "label": "1",
        "long": "Dunbar",
        "short": "1",
        "text_color": "FFFFFF",
        "type_label": "Bus"
      },
      {
        "color": "7B318A",
        "color_name": "purple",
        "has_shape": true,
        "id": "665",
        "label": "2",
        "long": "East Broadway",
        "short": "2",
        "text_color": "FFFFFF",
        "type_label": "Bus"
      },
      {
        "color": "7B318A",
        "color_name": "purple",
        "has_shape": true,
        "id": "666",
        "label": "5",
        "long": "Boston / S.Quaker / South Plains Mall",
        "short": "5",
        "text_color": "FFFFFF",
        "type_label": "Bus"
      },
      {
        "color": "FF6600",
        "color_name": "orange",
        "has_shape": true,
        "id": "667",
        "label": "6",
        "long": "Buddy Holly / 50th Crosstown",
        "short": "6",
        "text_color": "FFFFFF",
        "type_label": "Bus"
      },
      {
        "color": "33CC00",
        "color_name": "green",
        "has_shape": true,
        "id": "668",
        "label": "9",
        "long": "Ave. Q / S. University / S. Quaker",
        "short": "9",
        "text_color": "FFFFFF",
        "type_label": "Bus"
      },
      {
        "color": "000099",
        "color_name": "blue",
        "has_shape": true,
        "id": "669",
        "label": "12",
        "long": "Arnett Benson / 4th Street",
        "short": "12",
        "text_color": "FFFFFF",
        "type_label": "Bus"
      },
      {
        "color": "33CC00",
        "color_name": "green",
        "has_shape": true,
        "id": "670",
        "label": "14",
        "long": "Cherry Point",
        "short": "14",
        "text_color": "FFFFFF",
        "type_label": "Bus"
      },
      {
        "color": "FF6600",
        "color_name": "orange",
        "has_shape": true,
        "id": "671",
        "label": "19",
        "long": "Wayland Plaza / South Plains Mall",
        "short": "19",
        "text_color": "FFFFFF",
        "type_label": "Bus"
      },
      {
        "color": "7B318A",
        "color_name": "purple",
        "has_shape": true,
        "id": "672",
        "label": "34",
        "long": "34th Street / South Plains Mall",
        "short": "34",
        "text_color": "FFFFFF",
        "type_label": "Bus"
      },
      {
        "color": "33CC00",
        "color_name": "green",
        "has_shape": true,
        "id": "674",
        "label": "48",
        "long": "North Indiana",
        "short": "48",
        "text_color": "000000",
        "type_label": "Bus"
      },
      {
        "color": "7B318A",
        "color_name": "purple",
        "has_shape": true,
        "id": "675",
        "label": "46",
        "long": "Northwest",
        "short": "46",
        "text_color": "FFFFFF",
        "type_label": "Bus"
      },
      {
        "color": "FF0000",
        "color_name": "red",
        "has_shape": true,
        "id": "676",
        "label": "42",
        "long": "Red Raider",
        "short": "42",
        "text_color": "FFFFFF",
        "type_label": "Bus"
      },
      {
        "color": "FFCC00",
        "color_name": "yellow",
        "has_shape": true,
        "id": "677",
        "label": "49",
        "long": "Tech Terrace",
        "short": "49",
        "text_color": "000000",
        "type_label": "Bus"
      },
      {
        "color": "17A43E",
        "color_name": "green",
        "has_shape": true,
        "id": "678",
        "label": "41",
        "long": "Double T",
        "short": "41",
        "text_color": "FFFFFF",
        "type_label": "Bus"
      },
      {
        "color": "CC0099",
        "color_name": "pink",
        "has_shape": true,
        "id": "679",
        "label": "44",
        "long": "North Overton",
        "short": "44",
        "text_color": "000000",
        "type_label": "Bus"
      },
      {
        "color": "66CCFF",
        "color_name": "teal",
        "has_shape": true,
        "id": "680",
        "label": "45",
        "long": "South Overton",
        "short": "45",
        "text_color": "000000",
        "type_label": "Bus"
      },
      {
        "color": "6633FF",
        "color_name": "blue",
        "has_shape": true,
        "id": "772",
        "label": "47",
        "long": "North 4th",
        "short": "47",
        "text_color": "FFFFFF",
        "type_label": "Bus"
      }
    ],
    "stop_count": 653,
    "stop_points_capped": false
  },
  "rubric_version": "1.3",
  "schema_version": "1.18",
  "scoring_profile": {
    "id": "gtfs-scorecard-1.3",
    "provenance": "GTFS Scorecard's project-authored weights, deductions, thresholds, grade bands, and fix ranking, informed by the California Transit Data Guidelines and the MobilityData gtfs-validator. It is not a worldwide standard or a compliance determination.",
    "rubric_version": "1.3"
  },
  "shapes_readiness": {
    "detail": "All 774 trips have a shape in shapes.txt.",
    "status": "ready",
    "total_trips": 774,
    "trips_with_shape": 774
  },
  "snapshot_date": "2026-08-23",
  "top_fixes": [
    {
      "code": "scorecard_feed_expired",
      "count": 1,
      "effort": "Usually one export setting; export on a schedule so it never lapses again.",
      "fix": "Re-export the feed with a calendar that reaches further out, and set feed_info feed_end_date past your next service change.",
      "owner": "Likely your export tool",
      "points": 100.0,
      "rank": 1,
      "severity": "ERROR",
      "what": "Service data ended 15 day(s) ago.",
      "why": "When the calendar runs out, trip planners stop showing this agency even though the buses are still running. Riders are told the service does not exist."
    },
    {
      "code": "scorecard_wheelchair_boarding_unknown",
      "count": 652,
      "effort": "A column in stops.txt; your scheduling software likely has it.",
      "fix": "Set wheelchair_boarding to 1 (accessible) or 2 (not accessible) for every stop. A field survey can start with the busiest stops.",
      "owner": "Likely your team",
      "points": 25.0,
      "rank": 2,
      "severity": "WARNING",
      "what": "652 of 653 stops don't say whether a wheelchair user can board there.",
      "why": "Riders who use wheelchairs can't plan a trip when accessibility is marked 'unknown'; apps show no information at all."
    },
    {
      "code": "scorecard_wheelchair_accessible_unknown",
      "count": 774,
      "effort": "A default or per-trip field in your export.",
      "fix": "Set wheelchair_accessible on every trip. If every vehicle is accessible, this may be one default; otherwise use the value for each trip.",
      "owner": "Likely your export tool",
      "points": 15.0,
      "rank": 3,
      "severity": "WARNING",
      "what": "774 of 774 trips don't say whether the vehicle is wheelchair accessible.",
      "why": "Even with accessible stops, riders need to know the bus itself can take them."
    }
  ],
  "validator_version": "8.0.1"
}