{ "agency": { "id": "charlotte-area-transit-system-cats-2265", "name": "Charlotte Area Transit System (CATS)", "subdivision_code": "US-NC", "subdivision_name": "North Carolina" }, "categories": { "completeness": { "details": { "accessibility": { "measures": "presence_not_usability", "score": 0.0, "stops_marked_accessible_pct": 0.0, "stops_marked_not_accessible_pct": 0.0, "stops_stated_pct": 0.0, "trips_stated_pct": 0.0 }, "accessibility_measures": "presence_not_usability", "cemv": { "declared": false, "supported": false }, "components": { "contact": 7.5, "fares": 0.0, "headsigns": 15.0, "stop_names": 15.0, "wheelchair_stops": 0.0, "wheelchair_trips": 0.0 }, "fare_free": false, "fares": { "applied": false, "has_leg_rules": false, "has_products": false, "has_transfer_rules": false, "model": "none", "product_count": 0 }, "flex": { "booking_reachable": false, "booking_rule_count": 0, "has_booking_rules": false, "has_flex": false }, "has_fares": false, "headsign_applicable_trips": 8269, "headsign_loop_exempt_trips": 0, "headsign_pct": 100.0, "headsign_scored_pct": 100.0, "mixed_case_stop_name_pct": 100.0, "pathways": { "has_entrances": false, "has_levels": false, "has_pathways": false, "has_stations": true, "has_step_free": false, "pathway_count": 0 }, "stops": 2915, "translations": { "feed_lang": null, "has_translations": false, "languages": [], "translated_tables": [], "translation_count": 0 }, "trips": 8269, "wheelchair_accessible_pct": 0.0, "wheelchair_boarding_pct": 0.0, "wheelchair_marked_accessible_pct": 0.0, "wheelchair_marked_not_accessible_pct": 0.0 }, "findings": [ { "code": "scorecard_wheelchair_boarding_unknown", "count": 2915, "effort": "A column in stops.txt; your scheduling software likely has it.", "fix": "Set wheelchair_boarding to 1 (accessible) or 2 (not accessible) for every stop. A field survey can start with the busiest stops.", "owner": "Likely your team", "points": 25.0, "severity": "WARNING", "what": "2915 of 2915 stops don't say whether a wheelchair user can board there.", "why": "Riders who use wheelchairs can't plan a trip when accessibility is marked 'unknown'; apps show no information at all." }, { "code": "scorecard_wheelchair_accessible_unknown", "count": 8269, "effort": "A default or per-trip field in your export.", "fix": "Set wheelchair_accessible on every trip. If every vehicle is accessible, this may be one default; otherwise use the value for each trip.", "owner": "Likely your export tool", "points": 15.0, "severity": "WARNING", "what": "8269 of 8269 trips don't say whether the vehicle is wheelchair accessible.", "why": "Even with accessible stops, riders need to know the transit vehicle itself can take them." }, { "code": "scorecard_no_fare_data", "count": 1, "effort": "A small file for most flat-fare systems.", "fix": "Add fare_attributes.txt (or Fares v2 files) with your fare structure. If your service is fare-free, ask to have it marked fare-free instead.", "owner": "", "points": 15.0, "severity": "WARNING", "what": "The feed contains no fare information.", "why": "Riders see 'fare unknown' in trip planners and can't budget their trip; visitors are most affected." }, { "code": "scorecard_no_feed_contact", "count": 1, "effort": "One field.", "fix": "Add feed_contact_email to feed_info.txt.", "owner": "", "points": 7.5, "severity": "INFO", "what": "feed_info.txt has no technical contact (feed_contact_email or feed_contact_url).", "why": "Trip-planning apps and regional data coordinators have nobody to email when they spot a problem with your feed, so problems linger." }, { "code": "scorecard_station_no_pathways", "count": 1, "effort": "Worth it for multi-level or large stations; flat stops don't need it.", "fix": "Add pathways.txt connecting entrances, platforms, and any elevators, with a level for each.", "owner": "", "points": 0.0, "severity": "WARNING", "what": "This feed models stations or entrances but has no pathways.txt.", "why": "Trip planners can't guide riders through the station, and there is no step-free route information for wheelchair users." } ], "name": "completeness", "score": 37.5, "status": "measured", "summary": "0% of stops state wheelchair accessibility (0% marked accessible, 0% marked not accessible). This measures what the feed publishes, not whether a stop is physically usable. Fare data is not published.", "weight": 0.25 }, "correctness": { "details": { "distinct_codes": 3, "instances_by_severity": { "ERROR": 0, "INFO": 0, "WARNING": 65 }, "validator_version": "8.0.1" }, "findings": [ { "code": "missing_recommended_field", "count": 63, "effort": "A field at a time; not urgent.", "fix": "Review the flagged fields and fill in the ones your riders would use.", "owner": "", "points": 8.0, "severity": "WARNING", "what": "Some files leave out fields that GTFS asks for but does not require.", "why": "Recommended fields like agency_phone or stop descriptions make the feed more useful to riders and trip planners." }, { "code": "missing_recommended_file", "count": 1, "effort": "One small file, set once in export settings.", "fix": "Add feed_info.txt with publisher name, URL, language, and feed_start_date/feed_end_date.", "owner": "Likely your export tool", "points": 4.0, "severity": "WARNING", "what": "A file GTFS asks for (usually feed_info.txt) is missing.", "why": "feed_info.txt tells apps who publishes the feed and when it expires; without it nobody is warned before data goes stale." }, { "code": "mixed_case_recommended_field", "count": 1, "effort": "Often a bulk fix in your scheduling software.", "fix": "Use mixed case for stop names and headsigns (e.g. 'Main St & 2nd Ave', not 'MAIN ST & 2ND AVE').", "owner": "Likely your export tool", "points": 4.0, "severity": "WARNING", "what": "Some rider-facing names are in ALL CAPS or all lowercase.", "why": "ALL-CAPS stop and headsign names are harder to read in apps and are read awkwardly by screen readers." } ], "name": "correctness", "score": 84.0, "status": "measured", "summary": "The MobilityData validator flagged 3 kinds of issue across 65 instances (0 error, 65 warning, 0 informational).", "weight": 0.35 }, "freshness": { "details": { "days_until_expiry": 42, "effective_expiry_date": "2026-10-04", "feed_end_date": null, "feed_start_date": null, "feed_version": null, "has_feed_info": false, "last_service_date": "2026-10-04", "seasonal_boundary": false, "service_horizon_review_years": 10, "service_horizon_status": "within_review_threshold", "service_type": "fixed" }, "findings": [ { "code": "scorecard_missing_feed_info_dates", "count": 1, "effort": "Two fields, set once in export settings.", "fix": "Add feed_info.txt with feed_start_date and feed_end_date to your export.", "owner": "Likely your export tool", "points": 15.0, "severity": "WARNING", "what": "feed_info.txt is missing its start/end dates (the file itself is absent)", "why": "Apps and this scorecard can't warn anyone before the feed goes stale without stated validity dates." } ], "name": "freshness", "score": 55.0, "status": "measured", "summary": "Service data covers the next 42 days.", "weight": 0.2 }, "realtime": { "name": "realtime", "status": "not_yet_measured", "summary": "Not scored yet. Nothing here counts against the grade.", "weight": 0.2 } }, "confidence": { "feed_age_days": 0, "fetch_source": "origin", "level": "medium", "measured_categories": 3, "notes": [ "Realtime quality was not measured this run. It does not count against the grade.", "The feed was downloaded from the configured feed URL. Publisher ownership of that URL is not verified." ], "rt_windows": 0, "total_categories": 4 }, "conformance": { "awarded": false, "criteria": [ { "detail": "Passes validation with no errors.", "key": "valid", "met": true }, { "detail": "Service data covers the next 42 days.", "key": "current", "met": true }, { "detail": "States wheelchair access on 0% of stops and 0% of trips; the mark needs 90% of each.", "key": "accessible", "met": false } ], "status": "not_yet", "summary": "One requirement remains for this feed to earn the conformance mark. States wheelchair access on 0% of stops and 0% of trips; the mark needs 90% of each.", "version": 2 }, "feed": { "license_note": "No stated data license in the Mobility Database; verify before publishing.", "reachable": true, "sha256": "5bf5cb2b68bec7c69f6be399efb6616ed7dd55c823366b12e69df4fbed228481", "size_bytes": 2647859, "source_provenance": "unverified", "static_url": "https://gtfsrealtime.ridetransit.org/GTFSStatic/GTFS.zip" }, "fetch": { "final_url": "https://gtfsrealtime.ridetransit.org/GTFSStatic/GTFS.zip", "max_attempts": 4, "reader_archive_profile": "raw-v1", "source": "origin", "user_agent": "Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/125.0.0.0 Safari/537.36" }, "generated_at": "2026-08-21T00:00:00+00:00", "geo": { "bbox": [ -81.17989, 35.04936, -80.63932, 35.503 ], "lat": 35.21874, "lon": -80.83666, "stop_count": 2915 }, "mode_profile": { "ferry_only": false, "graded": false, "has_ferry": false, "is_multimodal": true, "measured": true, "modes": [ { "key": "tram", "label": "Tram / light rail", "route_count": 2, "trip_count": 632, "trip_share_pct": 7.6 }, { "key": "bus", "label": "Bus", "route_count": 61, "trip_count": 7637, "trip_share_pct": 92.4 } ], "primary_mode": "bus", "primary_mode_label": "Bus", "route_count": 63, "trip_count": 8269 }, "ntd_id_alignment": { "detail": "This feed provides agency_id. For RY2026, keep one stable value for each NTD reporter represented in the feed and crosswalk it on the P-50 form. The value does not need to equal the five-digit NTD ID; we do not have that ID on file, so the optional equality comparison is not checked yet.", "feed_agency_ids": [ "CATS" ], "status": "unknown" }, "ntd_readiness": { "pillars": [ { "detail": "Published at a public URL.", "key": "published", "status": "ready" }, { "detail": "Passes validation with no errors.", "key": "valid", "status": "ready" }, { "detail": "Service data covers the next 44 days.", "key": "current", "status": "ready" }, { "detail": "agency.txt provides agency_id. For RY2026, keep one stable value for each NTD reporter represented in the feed and crosswalk each value on the P-50 form.", "key": "agency_id", "status": "ready" } ], "status": "ready", "summary": "Published at a public URL, valid, current, and identified with agency_id: the four feed checks for RY2026 all hold here. Only your own D-10 and P-50 filings make that official; this is a heads-up, not a determination." }, "overall": { "grade": "D", "margin_to_lower_band": 2.2, "margin_to_next_band": 7.8, "score": 62.2 }, "recommendations": [ { "category": "accessibility", "code": "scorecard_stop_name_needs_tts", "count": 2824, "effort": "A short text field per affected stop; start with the busiest.", "fix": "Add tts_stop_name with the spoken form, e.g. 'Main Street and Second Avenue', for the affected stops.", "owner": "", "points": 0.0, "severity": "INFO", "what": "2824 stop name(s) use abbreviations or symbols a screen reader may mispronounce, with no spoken form set (\"7th St Station\", \"3rd/ Convention Center Station\", \"East/ West Station\", and more).", "why": "Riders who use a screen reader hear the raw name, so 'Main St & 2nd Ave' can come out as 'Main saint' or drop the ampersand." }, { "category": "accessibility", "code": "scorecard_station_missing_step_free_data", "count": 2, "effort": "Worth it for multi-level or large stations; flat stops don't need it.", "fix": "Add pathways.txt connecting entrances, platforms, and elevators, and levels.txt for each floor, so the step-free route is described.", "owner": "", "points": 0.0, "severity": "WARNING", "what": "This feed models stations or entrances but has no pathways.txt and levels.txt.", "why": "Without pathways and levels, a wheelchair user can't tell whether a step-free route exists inside the station, and trip planners can't route anyone through it." } ], "recompute": { "as_of": "2026-08-23", "feed_fetched_date": "2026-08-22", "kind": "freshness" }, "routability": { "boardable_stops": 2897, "findings": [], "orphan_stops": 0, "single_stop_trips": 0, "trips_total": 8269 }, "route_map": { "drawn_route_count": 63, "has_shapes": true, "path": "data/artifacts/charlotte-area-transit-system-cats-2265/geometry.geojson", "route_count": 63, "routes": [ { "color": "1A7A46", "color_name": "green", "has_shape": true, "id": "1", "label": "1", "long": "Mt. Holly Road", "short": "1", "text_color": "FFFFFF", "type_label": "Bus" }, { "color": "1A7A46", "color_name": "green", "has_shape": true, "id": "10", "label": "10", "long": "West Boulevard", "short": "10", "text_color": "FFFFFF", "type_label": "Bus" }, { "color": "1A7A46", "color_name": "green", "has_shape": true, "id": "11", "label": "11", "long": "North Tryon", "short": "11", "text_color": "FFFFFF", "type_label": "Bus" }, { "color": "1A7A46", "color_name": "green", "has_shape": true, "id": "12", "label": "12", "long": "South Boulevard", "short": "12", "text_color": "FFFFFF", "type_label": "Bus" }, { "color": "1A7A46", "color_name": "green", "has_shape": true, "id": "13", "label": "13", "long": "Nevin Road", "short": "13", "text_color": "FFFFFF", "type_label": "Bus" }, { "color": "1A7A46", "color_name": "green", "has_shape": true, "id": "14", "label": "14", "long": "Providence Road", "short": "14", "text_color": "FFFFFF", "type_label": "Bus" }, { "color": "1A7A46", "color_name": "green", "has_shape": true, "id": "15", "label": "15", "long": "Randolph Road", "short": "15", "text_color": "FFFFFF", "type_label": "Bus" }, { "color": "1A7A46", "color_name": "green", "has_shape": true, "id": "16", "label": "16", "long": "South Tryon", "short": "16", "text_color": "FFFFFF", "type_label": "Bus" }, { "color": "1A7A46", "color_name": "green", "has_shape": true, "id": "17", "label": "17", "long": "Commonwealth Avenue", "short": "17", "text_color": "FFFFFF", "type_label": "Bus" }, { "color": "1A7A46", "color_name": "green", "has_shape": true, "id": "18", "label": "18", "long": "Paw Creek/Rosa Parks Crosstown", "short": "18", "text_color": "FFFFFF", "type_label": "Bus" }, { "color": "1A7A46", "color_name": "green", "has_shape": true, "id": "19", "label": "19", "long": "Park Road", "short": "19", "text_color": "FFFFFF", "type_label": "Bus" }, { "color": "1A7A46", "color_name": "green", "has_shape": true, "id": "2", "label": "2", "long": "Ashley/Scaleybark Crosstown", "short": "2", "text_color": "FFFFFF", "type_label": "Bus" }, { "color": "1A7A46", "color_name": "green", "has_shape": true, "id": "20", "label": "20", "long": "Sharon Road", "short": "20", "text_color": "FFFFFF", "type_label": "Bus" }, { "color": "1A7A46", "color_name": "green", "has_shape": true, "id": "21", "label": "21", "long": "Statesville Ave", "short": "21", "text_color": "FFFFFF", "type_label": "Bus" }, { "color": "1A7A46", "color_name": "green", "has_shape": true, "id": "211", "label": "211", "long": "Hidden Valley", "short": "211", "text_color": "FFFFFF", "type_label": "Bus" }, { "color": "1A7A46", "color_name": "green", "has_shape": true, "id": "22", "label": "22", "long": "Graham Street", "short": "22", "text_color": "FFFFFF", "type_label": "Bus" }, { "color": "1A7A46", "color_name": "green", "has_shape": true, "id": "221", "label": "221", "long": "E. Harris Blvd-Idlewild Rd", "short": "221", "text_color": "FFFFFF", "type_label": "Bus" }, { "color": "1A7A46", "color_name": "green", "has_shape": true, "id": "222", "label": "222", "long": "Pence Road", "short": "222", "text_color": "FFFFFF", "type_label": "Bus" }, { "color": "1A7A46", "color_name": "green", "has_shape": true, "id": "23", "label": "23", "long": "Shamrock Drive", "short": "23", "text_color": "FFFFFF", "type_label": "Bus" }, { "color": "1A7A46", "color_name": "green", "has_shape": true, "id": "235", "label": "235", "long": "West Charlotte Connector", "short": "235", "text_color": "FFFFFF", "type_label": "Bus" }, { "color": "1A7A46", "color_name": "green", "has_shape": true, "id": "24", "label": "24", "long": "Nations Ford Road", "short": "24", "text_color": "FFFFFF", "type_label": "Bus" }, { "color": "1A7A46", "color_name": "green", "has_shape": true, "id": "26", "label": "26", "long": "Oaklawn Avenue", "short": "26", "text_color": "FFFFFF", "type_label": "Bus" }, { "color": "1A7A46", "color_name": "green", "has_shape": true, "id": "27", "label": "27", "long": "Monroe Road", "short": "27", "text_color": "FFFFFF", "type_label": "Bus" }, { "color": "1A7A46", "color_name": "green", "has_shape": true, "id": "28", "label": "28", "long": "Fairview Road", "short": "28", "text_color": "FFFFFF", "type_label": "Bus" }, { "color": "1A7A46", "color_name": "green", "has_shape": true, "id": "29", "label": "29", "long": "UNCC/JW Clay", "short": "29", "text_color": "FFFFFF", "type_label": "Bus" }, { "color": "1A7A46", "color_name": "green", "has_shape": true, "id": "3", "label": "3", "long": "The Plaza", "short": "3", "text_color": "FFFFFF", "type_label": "Bus" }, { "color": "1A7A46", "color_name": "green", "has_shape": true, "id": "30", "label": "30", "long": "Woodlawn/Scaleybark/Crosstown", "short": "30", "text_color": "FFFFFF", "type_label": "Bus" }, { "color": "1A7A46", "color_name": "green", "has_shape": true, "id": "34", "label": "34", "long": "Freedom Drive", "short": "34", "text_color": "FFFFFF", "type_label": "Bus" }, { "color": "1A7A46", "color_name": "green", "has_shape": true, "id": "35", "label": "35", "long": "Wilkinson-Amazon", "short": "35", "text_color": "FFFFFF", "type_label": "Bus" }, { "color": "1A7A46", "color_name": "green", "has_shape": true, "id": "39", "label": "39", "long": "Eastway", "short": "39", "text_color": "FFFFFF", "type_label": "Bus" }, { "color": "1A7A46", "color_name": "green", "has_shape": true, "id": "4", "label": "4", "long": "Belmont", "short": "4", "text_color": "FFFFFF", "type_label": "Bus" }, { "color": "1A7A46", "color_name": "green", "has_shape": true, "id": "40x", "label": "40x", "long": "Lawyers Road Express", "short": "40x", "text_color": "FFFFFF", "type_label": "Bus" }, { "color": "1A7A46", "color_name": "green", "has_shape": true, "id": "41x", "label": "41x", "long": "Steele Creek Express", "short": "41x", "text_color": "FFFFFF", "type_label": "Bus" }, { "color": "1A7A46", "color_name": "green", "has_shape": true, "id": "42", "label": "42", "long": "Carowinds", "short": "42", "text_color": "FFFFFF", "type_label": "Bus" }, { "color": "1A7A46", "color_name": "green", "has_shape": true, "id": "43", "label": "43", "long": "Ballantyne", "short": "43", "text_color": "FFFFFF", "type_label": "Bus" }, { "color": "1A7A46", "color_name": "green", "has_shape": true, "id": "46x", "label": "46x", "long": "Harrisburg Road Express", "short": "46x", "text_color": "FFFFFF", "type_label": "Bus" }, { "color": "1A7A46", "color_name": "green", "has_shape": true, "id": "48x", "label": "48x", "long": "Northcross Express", "short": "48x", "text_color": "FFFFFF", "type_label": "Bus" }, { "color": "1A7A46", "color_name": "green", "has_shape": true, "id": "5", "label": "5", "long": "Airport", "short": "5", "text_color": "FFFFFF", "type_label": "Bus" }, { "color": "1A7A46", "color_name": "green", "has_shape": true, "id": "50", "label": "50", "long": "URP/CIC", "short": "50", "text_color": "FFFFFF", "type_label": "Bus" }, { "color": "DD3333", "color_name": "red", "has_shape": true, "id": "501", "label": "501", "long": "Light Rail - 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It is not a worldwide standard or a compliance determination.", "rubric_version": "1.3" }, "shapes_readiness": { "detail": "All 8269 trips have a shape in shapes.txt.", "status": "ready", "total_trips": 8269, "trips_with_shape": 8269 }, "snapshot_date": "2026-08-23", "top_fixes": [ { "code": "scorecard_wheelchair_boarding_unknown", "count": 2915, "effort": "A column in stops.txt; your scheduling software likely has it.", "fix": "Set wheelchair_boarding to 1 (accessible) or 2 (not accessible) for every stop. A field survey can start with the busiest stops.", "owner": "Likely your team", "points": 25.0, "rank": 1, "severity": "WARNING", "what": "2915 of 2915 stops don't say whether a wheelchair user can board there.", "why": "Riders who use wheelchairs can't plan a trip when accessibility is marked 'unknown'; apps show no information at all." }, { "code": "scorecard_wheelchair_accessible_unknown", "count": 8269, "effort": "A default or per-trip field in your export.", "fix": "Set wheelchair_accessible on every trip. If every vehicle is accessible, this may be one default; otherwise use the value for each trip.", "owner": "Likely your export tool", "points": 15.0, "rank": 2, "severity": "WARNING", "what": "8269 of 8269 trips don't say whether the vehicle is wheelchair accessible.", "why": "Even with accessible stops, riders need to know the transit vehicle itself can take them." }, { "code": "scorecard_no_fare_data", "count": 1, "effort": "A small file for most flat-fare systems.", "fix": "Add fare_attributes.txt (or Fares v2 files) with your fare structure. If your service is fare-free, ask to have it marked fare-free instead.", "owner": "", "points": 15.0, "rank": 3, "severity": "WARNING", "what": "The feed contains no fare information.", "why": "Riders see 'fare unknown' in trip planners and can't budget their trip; visitors are most affected." } ], "validator_version": "8.0.1" }